Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Electric Grill - Graphite
Average customer rating
3.4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
68
4 Stars
21
3 Stars
20
2 Stars
14
1 Star
42
61%of customers recommend this product.
(
89 out of
146)
Customer Reviews for Char-Broil - Patio Bistro Electric Grill - Graphite
Customer Rating
1
Pretty useless
on May 27, 2024
Posted by: Sadlinda
from Pennsylvania
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
We have used this grill 3 times without good results. It only went over 500 degrees the first use. Since then it only goes to 400. The burgers get grill marks but don’t really get done inside even after 30 min on the grill. I took mine off and it was not hot inside, just warm. And the hot dog didn’t even get grill marks. We were only making 2 burgers, and 1 hot dog. another time I tried chicken thighs with the skin and bone. It was disgusting. The skin got grill marks but other than that the skin was not crispy. The inside was kind of wet, even after 40 min. Not good at all. Very disappointed with this purchase. That infrared stuff is just hype. It’s not even as good as my George Forman grill I use in the house, just 10 times more expensive. In the basement it goes
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, May 28, 2024
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Slow heat recovery
on June 1, 2024
Posted by: Grayjt1963
from Laurel Md
Gender:Male
Length of ownership:1 week
I purchased last week tried it out a couple days later. Took 20 minutes to heat to 350 degrees. Lost 50 degrees when opening the lid for just several seconds. Lost 100 degrees when opening the lid to add products or turn products over. Grill never got above 375. Had to wait 20 minutes between grilling vegetables to grilling steaks because the grill dropped to 200 degrees while taking the vegetables off the grill. The grill grate never got hot enough to mark any of the vegetables ang only got a grill mark on one side of the steak. What should have taken 30 minutes to cook dinner took well over an hour because the grill never got hot enough and took to long to recover any heat
Response from Char-Broil, LLCBy Stacy, SME, June 4, 2024
We are sorry to hear of this issue, please contact us at 1-866-239-6777 for assistance.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
10th Birthday of my Patio Bistro
on June 9, 2025
Posted by: Char Broil Patio Bistro
from New York
Gender:Male
Level of expertise:Intermediate
Mi Patio Bistro have been in my balcony uncovered for 10 years
I was supposed to order the cover on 5/5/2014 but I forgot :)
I have made BBQ's for 15/20 family members just keep in mind that after each use you must do a deep cleaning and remove the grease to prevent fires like any other BBQ Electric/Charcoal/Gas, the new one looks nice bur this one still strong.
I was supposed to order the cover on 5/5/2014 but I forgot :)
I have made BBQ's for 15/20 family members just keep in mind that after each use you must do a deep cleaning and remove the grease to prevent fires like any other BBQ Electric/Charcoal/Gas, the new one looks nice bur this one still strong.
Tip for cleaning:
Spray some vinegar on the greasy areas, let it sit and then use a brush (for deep cleaning after this step use dish soap and rinse)
Spray some vinegar on the greasy areas, let it sit and then use a brush (for deep cleaning after this step use dish soap and rinse)
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: teemack
from Kissimmee, FL, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
Living here in Florida, I use it all year round. It is easy to clean and cooks perfectly,
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Pattrap1
from Clearwater, FL, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
This is an excellent grill to use anywhere, but especially if you are in a condo and there are restrictions for the use of gas grills. It grills evenly and the food turns out good every time.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: purp
from NW Illinois
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
I bought my electric grill to eliminate the need to buy charcoal and lighter or LP tanks and refills. Simply turn on the knob,let the grill heat up,grill, and enjoy. Grilling at its finest.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Capt
from St. Pete Beach, FL, United States
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
We are very happy with our Char-Broil Patio Bistro. We have enjoyed using it for the past year on our condo balcony. We never imagined that we could find an electric grill that would reach searing temperatures. We have recommended your product to several of our condo neighbors and family.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: saldre
from Louisville, KY, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
I had no expectations when I bought this grill. I just needed something that required no fuel so went electric. Was told not to expect much by my friends and neighbors. Boy were they wrong. I purchased this for my small golf condo and am ready to purchase another for my full time residence. I cooked steaks, chops, chicken, pizza and yes even a whole prime rib. Can't beat the price quality and convenience. Get one maybe tow you won't be sorry!
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC