Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Electric Grill - Graphite
Average customer rating
3.4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
68
4 Stars
21
3 Stars
20
2 Stars
14
1 Star
42
61%of customers recommend this product.
(
89 out of
146)
Customer Reviews for Char-Broil - Patio Bistro Electric Grill - Graphite
Customer Rating
3
Did not last :(
on June 17, 2025
Posted by: Elizabeth M
Knob broke off and cannot start the electric grill without this functioning part.
Response from Char-Broil, LLCBy Alex, Customer Care, August 15, 2025
"Thanks for the review! We are glad to hear you had a decent experience, but we want to ensure we meet your expectations completely. Please contact us at 1-866-239-6777 so we can better understand how we can improve."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Too soon to tell and I'm hopeful
on July 5, 2025
Posted by: Adam Z
I assembled myself (and don't consider myself good at assembling things.)
All the parts were in the shipment. I had the tools I needed (a small adjustable wrench and a medium size phillips head screwdriver were enough). Took me about 2 hours - and I wasn't rushing. Turned right on (glad I had access to the required outdoor Ground Fault outlet.) Did everything that the handbook said it was. Grilled 2 salmon burgers, 2 Beyond burgers, a potato cut in pieces and toasted buns. Worked great and cooking space was bigger than I anticipated. Cooled down fast when done. Looking forward to seeing what the future brings.
All the parts were in the shipment. I had the tools I needed (a small adjustable wrench and a medium size phillips head screwdriver were enough). Took me about 2 hours - and I wasn't rushing. Turned right on (glad I had access to the required outdoor Ground Fault outlet.) Did everything that the handbook said it was. Grilled 2 salmon burgers, 2 Beyond burgers, a potato cut in pieces and toasted buns. Worked great and cooking space was bigger than I anticipated. Cooled down fast when done. Looking forward to seeing what the future brings.
Response from Char-Broil, LLCBy Alex, Customer Care, August 14, 2025
"Thank you for your feedback! We're glad you had a positive experience overall, but we understand there may have been areas for improvement. We'd love to hear more about your concerns so we can continue to improve our service. Feel free to contact us at 1-866-239-6777!"
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Nice small grill
on August 20, 2025
Posted by: Flygirl
from We live in the desert in Southern New Mexico ĺĺ
Gender:Male
Length of ownership:1 month
We found this small electric grill and decided to replace our 15 year old propane grill. I use it every day to cook our meat or fish for dinner.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Alex, Customer Care, August 22, 2025
"We appreciate your review. We're always looking for ways to enhance our service and product offerings. Please feel free to give us a call at 1-866-239-6777 if there’s anything we can do for you."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Broke after only 3 months
on August 29, 2025
Posted by: Amy L
Not impressed that it stopped working after only 3 months. Item was a gift to spouse
Response from Char-Broil, LLCBy Alex, Customer Care, September 17, 2025
"Thank you for sharing your feedback. We apologize that we didn’t meet your expectations and would like to understand the issue better. Please give us a call at 1-866-239-6777."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Good electric grill.
on October 19, 2025
Posted by: Denys G
Good expirience overal, but temperature drops very quick once open the lid.
Written by a customer while visiting Char-Broil, LLC