Customer reviews from bosch-home.com
Bosch - 500 Series 24" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.1
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
17
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Bosch - 500 Series 24" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
4
Beautiful but slow to heat and no oven temp chime
on May 6, 2024
Posted by: kingbuzzie
[This review was collected as part of a promotion.] I chose this oven over a competing german brand due to the price and simplicity (makes it easier on inlaws who like to visit and help in the kitchen). There seems to be one glaring error, there is no chime when the oven reaches the set temperature! Huge mistake on Bosch. It is also rather low wattage, so be prepaired to wait for it to heat.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love my new wall oven
on July 22, 2024
Posted by: Nonnie
[This review was collected as part of a promotion.] My old double oven went out and I could not find the a new one that would fit the opening in my kitchen. So I decided to go with just a single wall oven and am I glad I did..this oven is wonderful. The only think I wish the lite to tell you when it is hot cannot see it too good. but other than that it is a wonderful oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Oven
on July 22, 2024
Posted by: Wes_F.
[This review was collected as part of a promotion.] This small convection oven was perfect for us! The compact design fits our small kitchen. The settings are easy to understand.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
I cleaned my oven and now it won't unlock
on October 9, 2024
Posted by: AMYAH
I've loved this oven and it has been problem free for 2 years. I used the cleaning cycle over the weekend and it won't unlock and the panel is blank. I tried troubleshooting it per the manuel and no luck. I've just had a repairman here and HE can't unlock it. I took a day off from work for nothing. I am beyond upset.
Response from bosch-home.comBy TM, CS, October 9, 2024
Hi AMYAH, thank you for contacting Bosch. We are truly sorry to hear that you are experiencing problems with your oven. Your safety is very important to us. Out-of-warranty repairs are understandably frustrating, and we apologize for any inconvenience. To obtain real-time service or support, please contact our Customer Care team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Kitchen Oven
on October 14, 2024
Posted by: jmewes
[This review was collected as part of a promotion.] I really like my new Bosch oven. Cooks evenly. It is a little smaller inside than my previous 24" oven.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Weak Heat, All Over the Place
on October 18, 2024
Posted by: Carl
As other reviewers have said, the temperature is routinely off by 50-100 degrees. The manual offers minimal guidance on how to best use the various heat settings, with trial and error we've found the oven reaches a max of 350 on "bake", and can't go higher than 450 when set to 500 on a convection setting. It's a small oven, so it is what it is. Like other reviewers have said, various fixes and part replacements don't seem to fix its weak and inconsistent heat.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, October 18, 2024
Hi Carl, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the operation of your oven, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
almost useless
on November 6, 2024
Posted by: SLKs
[This review was collected as part of a promotion.] I am so angry about this I can hardly speak. This oven cost 2xs as much as my last oven, and it doesn't bake worth a darn. The muffins I make every week come out burned on the top and practically wet on the bottom. This happens whether I am in bake mode or convection bake mode. Also, the slide out racks tip out and fall onto the oven door once you pull them out halfway. No disaster has happened yet because of that design flaw but I can see that it's bound to sooner or later. I would definitely not recommend.
Response from bosch-home.comBy CS, RH, November 7, 2024
Hi SLKs, thanks for sharing your review. We're deeply sorry to hear that your Bosch oven hasn't met your expectations. We value your feedback as we strive for continuous improvement. If you'd like to share additional details or require assistance, please connect with our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Thank you for reaching out.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Love the look and style; function could be better
on November 26, 2024
Posted by: Patricia
[This review was collected as part of a promotion.] We chose this model because of its size, that it has a convection element, and that we have purchased several Bosch appliances in the past and have been happy with them. However, this oven, while it meets our basic needs, could definitely be improved. The dials are clunky and old fashioned -- I don't care how they look, but with an oven installed below my waist, it is difficult to get the temperature properly set and to see where the lines match up to the function/temperature. Why not a digital input in place of those dials? And why not an audible signal AND a larger light to indicate when the oven has reached the preset temperature? Very poor design in this aspect. Also, despite Bosch's touting of "home connect" on most of my Bosch appliances, there is zero ability to connect this oven to it as far as I can figure out. And, if I could, would it tell me when the oven has reached the preset temperature? You could do so much better with this, Bosch.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 27, 2024
Hi Patricia, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com