Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Easy
on March 11, 2023
Posted by: Michelle Coppick
[This review was collected as part of a promotion.] Love the Orbi system! I brought them home and was connected to my wifi within 10 mins. It has been fantastic!
Written by a customer while visiting netgear.com
Customer Rating
5
Mesh is the Best
on March 11, 2023
Posted by: Fizzle
[This review was collected as part of a promotion.] Speed tests before and after hooking up the ORBI show that my download speeds are 5 times faster than when using the standard router provided by ATT with fiber. We play console gaming and pings are markedly lower with very stable connections. ORBI was super easy to install, requiring a simple plugin to my existing router and downloading the app which walked me through the setup. In total, it took about 10 minutes to get this system up and running. If you’re on the fence about purchasing an ORBI, just go for it. It’s a total game changer!
Written by a customer while visiting netgear.com
Customer Rating
1
Not compatible
on March 11, 2023
Posted by: Eliza
[This review was collected as part of a promotion.] I had to return it as it was interfering with my home security system.
Response from netgear.comBy Consumer Affairs, March 16, 2023
Hi Eliza,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBK752 and have already returned it. When experiencing an issue on with connectivity on your wireless network, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you decide to repurchase the RBK752 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBK752 and have already returned it. When experiencing an issue on with connectivity on your wireless network, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you decide to repurchase the RBK752 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very Pleased with my new Orbi
on March 12, 2023
Posted by: Nicole BR
[This review was collected as part of a promotion.] I researched several different routers and satellites before purchasing the Orbi. The setup was super easy with no issues. I have been very happy with the the upload and download speeds and the easy app. Our prior router dropped connection all the time. With the new Orbi I have not had a single drop in the connection.
Highly recommend! Totally worth the price paid.
Written by a customer while visiting netgear.com
Customer Rating
5
Huge improvement!
on March 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this to improve the signal in my house and not only has it done that my overall internet problems seem to have gone away. Very happy.
While I did have some challenges setting up, performance improvement far exceeds those of the initial setup.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on March 12, 2023
Posted by: LD
[This review was collected as part of a promotion.] We recently purchased the Orbi mesh system to replace our previous Netgear router. We needed more coverage area since we added an outside security camera and the current router would not hold the signal that far away. The Orbi now picks up the outside camera well! I cannot really review download speeds with multiple devices connected, as we do not game, have very little streaming, and very little wifi outside of our laptops and phones, but our speeds with the camera and those few devices are excellent. Would highly recommend it.
Written by a customer while visiting netgear.com
Customer Rating
4
Spotty Service
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The mesh system is spotty. It is not consistent service. I have it in a 3000sf property and it's supposed to cover all more than that square footage. Units are on tables and unobstructed.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Wi-Fi 6 Mesh
on March 13, 2023
Posted by: Tim TORGERSEN
[This review was collected as part of a promotion.] So far it’s been great. Easy to setup and getting speeds throughout our 2 story house of 560mbps.
Written by a customer while visiting netgear.com