Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
1
Good router but has issues
on November 5, 2021
Posted by: John Doe the Third
Good speed and connectivity but there is no way to separate the 2.4 and 5ghz networks.
Response from netgear.comBy Consumer Affairs, November 8, 2021
Hi John Doe the Third,
We appreciate your feedback and we want you to know that your experience is important to us. We apologize as that feature is not currently available, as your NETGEAR Orbi Unit Determines which network your device will join. These will be due to either hardware limitation of the connected devices as well as the distance between devices and your router or satellite. Please visit link for further reference: https://kb.netgear.com/000062547/Can-I-choose-if-my-Orbi-router-broadcasts-separate-WiFi-networks-for-2-4GHz-and-5GHz.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We apologize as that feature is not currently available, as your NETGEAR Orbi Unit Determines which network your device will join. These will be due to either hardware limitation of the connected devices as well as the distance between devices and your router or satellite. Please visit link for further reference: https://kb.netgear.com/000062547/Can-I-choose-if-my-Orbi-router-broadcasts-separate-WiFi-networks-for-2-4GHz-and-5GHz.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Orbi mesh
on December 12, 2021
Posted by: MT Loschene
Sent it back as soon as I found out it needed monthly payments for best protection....
Written by a customer while visiting netgear.com
Customer Rating
5
Best purchase
on January 22, 2022
Posted by: Linda
Internet speeds more than doubled. A bit spendy but well worth it.
Written by a customer while visiting netgear.com
Customer Rating
5
Complete home solution
on January 22, 2022
Posted by: Tech guy
I was skeptical whether one router and a single satellite would provide enough bandwidth for all my devices in my three bedroom home, garage, and backyard but I haven’t lost a single bar of reception since its installation two months ago. This is a great solution for a fully connected home - I highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
1
Worked great for short time
on January 26, 2022
Posted by: Anonymous
When I first hooked it up it worked wonderful, then we got up one day and it just quit working. I reset it at least 4 times, nothing…its going back,,and it was supposed to be the best!
Response from netgear.comBy Consumer Affairs, January 27, 2022
Hi Jackie,
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Router
on February 14, 2022
Posted by: Andrew S.
[This review was collected as part of a promotion.] This Orbi Wifi 6 router and satellite package has dramatically increased the coverage at my house. Beyond that, I know have the full internet speed, wirelessly, all throughout my house which I never had before. I highly recommend this mesh system to anyone looking to update their old single wifi router and take their home to the next level.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well and easy setup
on June 13, 2022
Posted by: Susan Carboni
[This review was collected as part of a promotion.] I have a gig coming into the house. With my old router add extender I was getting speeds of approximately 10 Mbps in my office. I bought the Orbi system and after about 5 to 10 minutes set up session, I’ve got speeds around 500 Mbps in my office!
Written by a customer while visiting netgear.com
Customer Rating
1
Not easy
on August 4, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I had high hopes this would be an easy setup - however after I installed the 2-pack Orbi mesh system, it kept crashing. Tried all the reboot/power down/reset instructions with a former IBM person who KNOWS computers/wifi etc - two hours later we got fed up and I went back to limping along with my old router. What a pain. I have not yet had the courage to call netgear tech support and go through that torture - but I’ll break down soon and try that last resort.
Written by a customer while visiting netgear.com