Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,039 Reviews)
Rating breakdown 7,039 reviews
5 Stars
5,952
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Orbi Review Excellent
on July 6, 2022
Posted by: Jim B
[This review was collected as part of a promotion.] Worked first time out of the box. WE have a large 3 level home, excellent coverage with base and 2 nodes. Better than expected. Very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
great
on August 26, 2022
Posted by: JC
[This review was collected as part of a promotion.] Easy and fast set up. A big improvement for my PC.
Written by a customer while visiting netgear.com
Customer Rating
1
WIFI 6 Sucks
on August 30, 2022
Posted by: Dr. Ray
[This review was collected as part of a promotion.] Connected without internet WIFI 6 sucks. Had to change WIFI 5
Response from netgear.comBy Consumer Affairs, August 31, 2022
Hi Dr. Ray,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the most up to date firmware, released as recently as 8-22-22: https://kb.netgear.com/000065130/RBR750-RBS750-Firmware-Version-4-6-9-11.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the most up to date firmware, released as recently as 8-22-22: https://kb.netgear.com/000065130/RBR750-RBS750-Firmware-Version-4-6-9-11.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Purchase
on September 8, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Switching from my nighthawk to the Orbi mesh router significantly increased my speeds and reduced drops in signal.
Written by a customer while visiting netgear.com
Customer Rating
1
Orbi RBR750 series
on January 21, 2023
Posted by: Glenn
[This review was collected as part of a promotion.] The Orbi RBR750 was the easiest to install. I have worked with many other routers and this Netgear router is at the top of the list for the ease of installation. The Orbi app walked you through each step with no problems. Would recommend for others to purchase
Response from netgear.comBy Consumer Affairs, January 23, 2023
Hi Glenn,
Thank you for your positive review and feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the RBK752. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
If you need assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your positive review and feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the RBK752. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
If you need assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Not what we expected
on January 23, 2023
Posted by: TeriP
[This review was collected as part of a promotion.] We were told it would work with our existing orbi system which worked with our 2g devices. Does not work, our 2g devices do not work with the wifi 6 system even though it states multi band.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast internet, simple setup
on February 4, 2023
Posted by: Andrei
[This review was collected as part of a promotion.] The Orbi system was super easy to set up. The internet speed is leaps and bounds better than my old Linksys router with WiFi extenders. Very pleased with Orbi.
Written by a customer while visiting netgear.com
Customer Rating
5
Great mesh network
on February 14, 2023
Posted by: Cody
[This review was collected as part of a promotion.] I have been using Netgear routers for many years. I have to say this was the easiest router to set up. It is great and I now only have a 100Mbps dip in a room I previously could not get wifi in.
Written by a customer while visiting netgear.com