Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,039 Reviews)
Rating breakdown 7,039 reviews
5 Stars
5,952
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Orbi experience
on February 1, 2022
Posted by: Betanccv
I recently purchased/upgraded my Orbi Whole Home Mesh WiFi 6 System. I was truly surprised how easy the transition from my old system to the new one. Total time from opening the box to complete setup was approximately 12mins. I love this product and recommend it for every home.
Written by a customer while visiting netgear.com
Customer Rating
5
Works as intended
on February 1, 2022
Posted by: Jaxon
Original router was upstairs and did not cover all the downstairs. With the orbi mesh system (one base and one satellite) my whole home is covered.
Written by a customer while visiting netgear.com
Customer Rating
5
Expensive but Great
on February 1, 2022
Posted by: E Adams
We were having issues with our TV dropping Wifi Signal which is not good when you stream everything. no dropped signal since. My only minor complaint is that my old router had a different network for the 2g and 5g networks, this router runs both bands on one network, we had to reconfigure wifi setting on several devices to make them work correctly.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Orbi 753S review
on February 1, 2022
Posted by: Andy Martino
Easy to set up and amazing fast speeds - highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product.
on February 1, 2022
Posted by: liu jiann
I have gigabits internet and the Orbi whole-home mesh system has covered the whole house without weak points.
Written by a customer while visiting netgear.com
Customer Rating
5
Great mesh system
on February 10, 2022
Posted by: Mario
[This review was collected as part of a promotion.] I have been with this system 1 week and so far is great. I used to have a TP link mesh system with 5 satellites to cover my entire 3,500 sqf house and even when that I didn’t get the full speed of my internet service. I only got the full speed in the device connected directly to the moden and the max speed at the satellites was 50%. With this 3 device system, I get the full 500 mbps in my entire house. The only difference that I notice vs the TP link is the latency, which is almost as double. If I test my connect directly with the router I get 3 or 4 ms, while 9 or 10 when running the test through the Orbi. Another downside is that I cannot make work the Smart Parental Controls. I configure the devices of my kids, set the max time, block sites, etc, and nothing happens. I can still get unrestricted access to internet through my kids devices. I dont care because I have another system for this, but I would be good if the SPC works better, and more considering that you need to pay for this (I am in the 30 day trial and unless I make it work, I will not buy this service).
Written by a customer while visiting netgear.com
Customer Rating
1
Impossible to install
on June 2, 2022
Posted by: Craig Wiss
[This review was collected as part of a promotion.] I returned the orbi because it was impossible to install. What garbage!!! I bought a deco instead. So much better and only 10 minutes to install.
Response from netgear.comBy Consumer Affairs, June 3, 2022
Hi Craig,
We're sorry to hear that you had problems with your RBK752 and have already returned it. When experiencing trouble installing your Orbi device, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the Orbi or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your RBK752 and have already returned it. When experiencing trouble installing your Orbi device, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the Orbi or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Terrible Quality
on June 22, 2022
Posted by: David P
[This review was collected as part of a promotion.] Waste of money, failed in less than a week. Will never even think about another Netgear product.
Response from netgear.comBy Consumer Affairs, June 23, 2022
Hi David P,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If you are having problems with your RBK752, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If you are having problems with your RBK752, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com