Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,039 Reviews)
Rating breakdown 7,039 reviews
5 Stars
5,952
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Posted by: Syed A
Gender:Male
Verified Purchase:Yes
This router works nice when you’re near it, but the mesh isn’t strong as advertised.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, December 29, 2021
Hi Syed A,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. One factor that could be affecting your experience is Router and Satellite placement: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. One factor that could be affecting your experience is Router and Satellite placement: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Net gear orbi review
on January 10, 2022
Posted by: Karen trzcinski
What I like best about my orbi router was how easy the install process was!
Response from netgear.comBy Consumer Affairs, January 12, 2022
Hi Karen,
Thank you for your review and positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the RBK752. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Thank you for your review and positive feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you actually had a great experience with the RBK752. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
System not working
on January 13, 2022
Posted by: Ryan
Recently had Netgear Orbi installed and it has not been working properly. Disappointing!
Response from netgear.comBy Consumer Affairs, January 13, 2022
Hi Ryan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend that your Orbi WiFi system be up to date on firmware, as the latest release fixed stability and connectivity issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend that your Orbi WiFi system be up to date on firmware, as the latest release fixed stability and connectivity issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Glad I Switches
on January 28, 2022
Posted by: Paul T
I have been using a Google Nest Mesh system, but after it stopped operating consistently I made the switch to Orbi and am glad I did. The setup was smooth. Instructions clear and the operation has been awesome. It was definitely worth the move to WiFi 6, I saw immediate improvement in performance and the Orbi has been rock solid.
Written by a customer while visiting netgear.com
Customer Rating
5
Lifesaver!
on January 28, 2022
Posted by: Nick Christenson
We were having loads of problems with the last couple of router systems we had tried, and with a proliferation of connected devices at home and a need for stability for work from home we needed are more solid solution. Orbi was the answer! It was simple to setup, easy to configure in the app, and when I ran into some user error over the weekend the call-in support was very patient and helpful. Great experience!
Written by a customer while visiting netgear.com
Customer Rating
5
Sweet!!
on January 28, 2022
Posted by: atpsew
Always been a fan of NETGEAR products. This one underscores that! Easy to set up and wow! The signal strength is incredible, even out in the street in front of my house. Highly recommend this product to anyone looking to get rid of Wi-Fi dead zones.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Upgrade
on January 28, 2022
Posted by: ChubbyTech
Looks great anywhere you place the satellite units. Set up is super easy with the app. It took me less than 15 mins. As a matter of fact I spent more time figure it out where to place the satellite units than the actual set up. My house is only 1600SqFt but I did not get the coverage I expected. With the 3 units (base 2 satellites) should technically have given me a full coverage of my 1600SqFt house. After some adjustment, I ended up with the range extender to cover my garage area where I need a WiFi for my smart home devices. Performance is much better compared with my old mesh system. I wish it has more ports for a wire connection. I can get a better performance thru the wire connection when needed. Will have to wait and see its reliability performance. My old nighthawk was not really reliable, hope it is not the case for Orbi.
Written by a customer while visiting netgear.com
Customer Rating
5
Works as Fantastically well
on January 28, 2022
Posted by: Chris Roper
I have a 1000mbps plan through xfinity and Orbi is able to handle the speed no problem. No dips in speed or coverage and the two nodes cover my two sdtory house perfectly. 10/10 highly recommend
Written by a customer while visiting netgear.com