Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Zero dead zones
on May 1, 2022
Posted by: Nelson
[This review was collected as part of a promotion.] The Orbi mesh system works as advertised. The signal I’m getting is so extensive that I now receive it in my car in the parking garage of my condo two floors down. I don’t lose signal until I pull onto the street to drive away.
Written by a customer while visiting netgear.com
Customer Rating
3
Good system but issues
on May 1, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] The system itself is good. I am getting good speeds both wired and wireless with my gigabit internet. My only complaint is sometimes every day, sometimes it takes a few days but it loses the internet connection from my modem. I’ve done everything to the modem to make it pass through but the orbi still loses the internet signal and I have to reboot it. I bought this to replace google Wi-Fi but not sure if we will stick with it
Response from netgear.comBy Consumer Affairs, May 2, 2022
Hi Ricardo,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
We also recommend ensuring your Router and Satellite are up to date on the latest firmware, released as recently as 4-27-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
We also recommend ensuring your Router and Satellite are up to date on the latest firmware, released as recently as 4-27-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
I like it!
on May 2, 2022
Posted by: Romeo
[This review was collected as part of a promotion.] Faster and covers more distance than my previous stand alone router.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Wifi6 Mesh System
on May 2, 2022
Posted by: Mitchell
[This review was collected as part of a promotion.] For many years, we utilized Google Home however as time went on the dropped connection or lack of connection strength took a toll. After purchasing the Orbi system, we now have Wifi that is strong and secure. The coverage is phenomenal and the Netgear security is top notch. Highly recommend for anyone looking for an upgrade to their Wifi!
Written by a customer while visiting netgear.com
Customer Rating
5
So easy and so much better.
on May 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] We got this to improve overall wifi around the house and boy did it! The setup was super easy, the app walks you through it step by step. Then it’s a matter of naming all the new devices and allocating them to the correct profile. Now my kids devices are on schedules so I can keep screen time to a healthy amount. And the signal,… full service throughout the home. Thank you netgear for a truly great product!!!
Written by a customer while visiting netgear.com
Customer Rating
3
Interaction Issues with Orbi and Nest thermostats
on May 2, 2022
Posted by: Ricky L.
Gender:Male
Verified Purchase:Yes
The AX 4200 was fairly simple to set up once I figured out how to disable the router portion of my Comcast Gateway in order to avoid interference with the ORBI wifi. The system is performing well so far in a 4000 sq.ft. home using 2 satellites. It is somewhat annoying that several of my Nest thermostats go offline due to low power. This is not an issue that I have had to deal with using other Netgear wifi systems. This is apparently a known issue with the Orbi wifi and yet they fail to highlight it in the user guide of online.
I would recommend this to a friend!
Response from netgear.comBy Consumer Affairs, May 3, 2022
Hi Ricky L.,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellites are on the most up to date firmware, released as recently as 4-27-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellites are on the most up to date firmware, released as recently as 4-27-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on May 3, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] So far so good, not trying 100% connection but dang close in a old house
Written by a customer while visiting netgear.com
Customer Rating
4
Good so far
on May 3, 2022
Posted by: Tayo Ade
[This review was collected as part of a promotion.] Setting up my Orbi was a bit challenging. But was able to get up and running. It connected well and speed is top notch. Liking it so far and might get an additional satellite to balance the coverage in the house.
Written by a customer while visiting netgear.com