Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
3
Almost have what I need.
on April 28, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] There appears to be a lag when devices are connecting to the wifi. It can be best described as a buffering period before solidifying a connection. Although the Orbi satellite is also connected, there is no significant change with the wifi connection within its allowable range.
Response from netgear.comBy Consumer Affairs, April 29, 2022
Hi David,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your wireless network and the connectivity issue you are experiencing: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your wireless network and the connectivity issue you are experiencing: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Customer in CO
Verified Purchase:Yes
Terrible product. Satellite will not stay connected to the main router. Wish I’d never bought it.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, April 29, 2022
Hi Customer in CO,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/31020/What-do-I-do-if-my-Orbi-router-can-t-find-my-Orbi-satellite?language=en_US.
We also recommend ensuring your Router and Satellites are both on the most up to date firmware, released as recently as 4-24-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/31020/What-do-I-do-if-my-Orbi-router-can-t-find-my-Orbi-satellite?language=en_US.
We also recommend ensuring your Router and Satellites are both on the most up to date firmware, released as recently as 4-24-22: https://kb.netgear.com/000064878/RBR750-RBS750-Firmware-Version-4-6-8-2.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good quality product
on April 29, 2022
Posted by: Value hunter
[This review was collected as part of a promotion.] I was looking for the sweet spot in home network mesh routers and I think I found it. This router gives me great coverage in my two story 3000 square ft home. My smart tvs all just got a little smarter!!
Written by a customer while visiting netgear.com
Customer Rating
5
Satisfied
on April 30, 2022
Posted by: JB
[This review was collected as part of a promotion.] The Orbi system is helping us get closer to the speeds fiber optics is supposed to provide.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on April 30, 2022
Posted by: Beck
[This review was collected as part of a promotion.] Great product. Resolved all issues with wireless connection being dropped! Ended a lot of frustration!!
Written by a customer while visiting netgear.com
Customer Rating
4
OK for what I use it for
on April 30, 2022
Posted by: Parham Sadegh
[This review was collected as part of a promotion.] I purchased the Tri-Band Mesh WiFi 6 System to replace the existing Wi-Fi I had in my house. The WiFi reception was abysmal at specific locations in the place. After installing the Netgear Orbi Whole Home TriBand Mesh WiFi 6 system, I have better WiFi reception throughout the house. My only issue is with their automated 30-day trial of Armor. I wish there were a way to disable it from the get-go. It seems to interfere with running online games that have advertising.
Written by a customer while visiting netgear.com
Customer Rating
5
Best system ever
on April 30, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Have never had internet experience like this, would highly recommend to anyone looking for a mesh network.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing and Easy
on April 30, 2022
Posted by: Andy
[This review was collected as part of a promotion.] Took less than 5 minutes to set up and the wifi has been working great! No more dead zones at my home
Written by a customer while visiting netgear.com