Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
So easy, works great.
on February 27, 2022
Posted by: John MN
[This review was collected as part of a promotion.] I didn’t really stop to think about how many things use WiFi in our home. Turns out it’s 17 so far. Orbi shows you what you have using each of the satellites and router. Satellites can have Ethernets plugged into them too. Nice convenience. Get them, I wish I would have sooner!
Written by a customer while visiting netgear.com
Customer Rating
2
Inconsistent performance
on February 27, 2022
Posted by: Hooper
[This review was collected as part of a promotion.] When it works it is fantastic. When it doesn’t……stinks. Phone app in no way is realistic of up/down. Misrepresenting performance. Help w product is lacking. Or doesn’t exist. May return it/have not decided yet. Satellites are a mystery also. LED performance indicators are questionable
Response from netgear.comBy Consumer Affairs, February 28, 2022
Hi Hooper,
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. When you are experiencing connectivity issues with your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you continue to experience any issues with your performance, or with the issues you have reported with the NETGEAR Orbi App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. When you are experiencing connectivity issues with your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you continue to experience any issues with your performance, or with the issues you have reported with the NETGEAR Orbi App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Life Changing
on February 27, 2022
Posted by: Shad Gilbert
[This review was collected as part of a promotion.] The Orbi was a breeze to set-up. There are no more dead spots on our house and the reliability of our internet is amazing.
Written by a customer while visiting netgear.com
Customer Rating
5
Wi-Fi set up
on February 27, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Easy to set up. Connected it to my modem in just a few minutes.
Written by a customer while visiting netgear.com
Customer Rating
4
Works great for our needs!
on February 27, 2022
Posted by: Linbt88
[This review was collected as part of a promotion.] The Orbi whole home mesh system resolved all of our Wi-Fi troubles that we were experiencing in our new home. Our existing Wi-Fi did not have a strong enough signal to reach every room of our house. With the Orbi my family is able to connect any device to Wi-Fi with ease now. My children really love it!
Written by a customer while visiting netgear.com
Customer Rating
5
New purchase
on February 27, 2022
Posted by: Martin B.
[This review was collected as part of a promotion.] What an upgrade from our previous wireless environment! Could not have selected a better product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great new router
on February 28, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Just bought this router and I am very happy. The old Apple Express router I had would always drop and I would lose Wi-Fi single.
Written by a customer while visiting netgear.com
Customer Rating
5
Well worth the money
on February 28, 2022
Posted by: John Donovan
[This review was collected as part of a promotion.] Replaced a Spectrum router that was dropping our internet connection several times a day. Installed Orbi with 2 satellites. It has been 5 days and not a single lost connection. Installation was extremely simple just follow system instructions. What a pleasure this purchase was for solving my problems and much better coverage for the Wi-Fi in the entire house.
Written by a customer while visiting netgear.com