Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,039 Reviews)
Rating breakdown 7,039 reviews
5 Stars
5,952
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
1
Connection problems
on June 3, 2021
Posted by: Fernando
Connections to websites have a severe latency, I have to use the refresh option to see many websites pages.
Response from netgear.comBy Consumer Affairs, June 4, 2021
Hi Fernando,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Orbi. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Orbi. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Parental Controls should be free
on January 1, 2022
Posted by: VC
Nickel and dime. Better routers are available with features like parental controls built in.
Written by a customer while visiting netgear.com
Posted by: Almost shafted
Verified Purchase:Yes
Work great but I hate how they try to strong arm you in to there security plan.
Written by a customer while visiting netgear.com
Customer Rating
1
Orbi
on January 30, 2022
Posted by: FBB
Returned After 3 Hours Of trying to set up with help from Support.
Written by a customer while visiting netgear.com
Posted by: Peter wore out trying to
Verified Purchase:Yes
Think I only got the 5 and it sucks keeps dropping off and lots of reboots and I can not get into the system it says I need to Join and it keeps says new pass word .
Really a waste of money
Really a waste of money
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 11, 2022
Hi Peter,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting your devices and network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting your devices and network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
piece of garbage i want a refund.
on December 5, 2022
Posted by: JoeMama
[This review was collected as part of a promotion.] getting .10 download speed every day unless I throw my stuff out the window and a fantastic upload speed of not .1 upload but .01 upload absolutely in love with this fantastic engineering of this incredible router I want to go into eternal sleep so I can dream of this amazing router.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
I like it
on May 18, 2020
Posted by: James
Only bad thing so far is its hard to set up 2.4 wifi products for example i had to take my wemo plugs back cause i was unable to set them up cause my phone was on 5g ..... but other than that its pretty fast not as fast as i pay for but close enough i guess
Written by a customer while visiting netgear.com
Customer Rating
1
Where are the parental controls?
on June 28, 2021
Posted by: nitin2012
Gender:Male
Length of ownership:1 week
I am so disappointed that there are no parental controls on this so expensive routers and you have to pay an additional monthly charges for security. You should seriously look what is available in products like UDM and ASUS before releasing to market. Parental controls are available in the previous version of the ORBI's but this one has no parental controls.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com