Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Easy peasy
on February 23, 2022
Posted by: Henry
[This review was collected as part of a promotion.] As a 75 year old my son gets tasked with new router instals. After downloading the app and following the instructions my so was called. Never mind, it works!
Written by a customer while visiting netgear.com
Customer Rating
3
Orbi mesh review
on February 23, 2022
Posted by: Rexford Keranen
[This review was collected as part of a promotion.] I’ve been using it for about 5 days now, the coverage is okay, still seems to have dead zones even though pods are equidistant. Download speed is outstanding even with approximately 20 devices, upload it’s another story. It’s upload speed is trash. Literally about 1/20th of the download speed, so if I wish to livestream, I cannot do so reliably. My total house space is about 200 square feet, well below what the maximum advertised, so for the price I paid, I am not entirely satisfied.
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Rexford,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking your internet speed to help determine where your slowdown is coming from: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed?language=en_US. Additionally, this resource should help you with troubleshooting: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking your internet speed to help determine where your slowdown is coming from: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed?language=en_US. Additionally, this resource should help you with troubleshooting: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on February 24, 2022
Posted by: Justin
[This review was collected as part of a promotion.] I had to upgrade to this unit when I got fiber. It is very simple to use and very powerful. Works great!
Written by a customer while visiting netgear.com
Customer Rating
3
Seems to work in basement
on February 24, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] The tv gets reception with it plugged directly into a satellite ORBI. I think our WiFi is most likely the weak link so I can’t fault ORBI. After playing Netflix for about 12 minutes our WiFi router reset itself and I had to reboot the ORBI two times. It’s worse when we watch Netflix (vs Hulu or other). I have no idea why that is.
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Connie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you with troubleshooting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi is Awesome!
on February 24, 2022
Posted by: Thomas Fox
[This review was collected as part of a promotion.] Had issues with connectivity with my old Linksys Wifi router reaching all devices in my house including the mancave TV in the basement of my house. Orbi Mesh system fixed the connectivity issues with whole house coverage using satellite towers. No more buffering issues. Extremely Happy with the Orbi system! Thank you NetGear Orbi
Written by a customer while visiting netgear.com
Customer Rating
5
Just works
on February 24, 2022
Posted by: CatherineD
[This review was collected as part of a promotion.] Set up through the app fine and just works. Our old access points were a mess and now with the Orbi things are running fast and smooth
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi works great
on February 24, 2022
Posted by: Danielle
[This review was collected as part of a promotion.] We are very happy with our purchase of the Orbi system for our business. It was simple to set up and works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast
on February 24, 2022
Posted by: Michael
[This review was collected as part of a promotion.] The result is amazing. Orbi makes the WiFi home network 10 times fast with the same cable service plan.
Written by a customer while visiting netgear.com