Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,039 Reviews)
Rating breakdown 7,039 reviews
5 Stars
5,952
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
1
Worthless !!!
on April 29, 2024
Posted by: Maddoc11
I have had nothing but problems with them since they were purchased 2 years ago. Not worth what was spent. Every time the power goes out the satellites do not reconnect and the main unit only transmits 5gh and no 2.4. Same goes for every time it does a firmware update. I have had to do system reset at least 10 times. I ended up purchasing the Pro support because I have had so many problems and couldn't figure it out myself. And I've spent countless hours on the phone with support. It's truly frustrating that Netgear charges so much for their products but this happens every time they have to power back up. Once everything is up and running they work great but this products should not have this many issues for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
3
New orbi System
on August 7, 2020
Posted by: Fredrik
Gender:Male
Length of ownership:1 week
Upgraded from an older Orbi sytem with conection problems, hope that this one will solve that issue.
Dissapointed, there is no parental controll this router. Why?
My old AC3000 had it.
Dissapointed, there is no parental controll this router. Why?
My old AC3000 had it.
I would recommend this to a friend!
Response from netgear.comBy NETGEAR Team, August 7, 2020
HI Fredrik.
Thank you for the feedback. We will be releasing parental controls in an upcoming firmware update.
Thank you.
Thank you for the feedback. We will be releasing parental controls in an upcoming firmware update.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
2
Disappointed
on August 3, 2020
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I decided to upgrade my home internet gear to accommodate the increased network demand of a family locked at home due to the pandemic. I had high expectations of this product and I actually bought a NetGear Cable modem to optimize my new setup. After a month of usage, I am really disappointed with the instability and the buggy app that manages the setup. I am having to reboot the router daily and sometimes multiple times a day. Even the cable modem became flaky. One would expect a seamless integration between devices made by the same vendor. Today, I wasted an hour in the morning resetting the cable modem and/or the router. I attempted to call Support and the experience was pathetic and frustrating, being bounced around and almost 2 hours of waiting to get to someone that was able to help. I am planning on returning the product and buy something more stable. I can summarize my review by saying that this product performs high, but unstable and the management app/web portal are buggy. I didn’t expect this from a brand like NetGear.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, August 6, 2020
Hello.
You should not be experiencing connectivity issues with your RBK752. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
You should not be experiencing connectivity issues with your RBK752. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
I hope I never have to amend this review!!!
on August 5, 2020
Posted by: Orbi Wan Kanobi
Gender:Male
Length of ownership:1 week
I just hooked up my Orbi. It took 10 minutes tops! It was so easy. Our house is a uniques layout with a fire wall in between our router and the office. I can't believe the difference now that I have a satellite in this office. This thing cooks!!!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Returned....
on May 13, 2020
Posted by: Andrew Brandon
Had many difficulties setting up devices like multiple Xbox’s and others (double NAT) despite making reservations and opening ports. No Armor or Circle, AS ADVERTISED. Old tri-band system (Rbr50) works great with all of these items! I went back to it as this isn’t ready for “prime time”...
Response from netgear.comBy NETGEAR Team, May 13, 2020
Hi Andrew.
This product is compatible with Armor. If you are having an issue with the subscription We recommend contacting us at Netgearteam@netgear.com
Thank you.
Netgear Team
This product is compatible with Armor. If you are having an issue with the subscription We recommend contacting us at Netgearteam@netgear.com
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
1
Great speed, poor features
on September 12, 2020
Posted by: NeilK
Length of ownership:1 week
I bought this with a bare minimum of research after numerous complaints from my family that the wifi kept dropping. I like the signal strength I now get throughout the house, but the lack of ANY basic parental controls or time based scheduling is ridiculous for a premium WiFI6 mesh network. My 4 year old ASUS router allowed me to turn off any device on a preset schedule without having to pay for a Circle subscription. Once that feature is added, I would change my rating to 5 stars.
Neil
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Replaced Comcast router
on July 4, 2020
Posted by: Magnet
Gender:Male
Length of ownership:1 week
my home office was at far end of the house from the cable router - no issues now. Love the extra ethernet ports on the satellite.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Smooth wifi6, tri-band, no hiccup mesh router!
on August 25, 2020
Posted by: BK2020
Gender:Male
Length of ownership:1 week
Best investment I've made so far on the router. It's been a week and no drop in connection noticed. With working from home and family streaming content throughout the day, my previous router couldn't keep up and there were frequent disconnects / slow speed. With this new router not only I was able to get the full speed from ISP but also seamlessly connect upto 40 devices and extend the coverage in my backyard with mesh setup. This allowed me to connect wireless security camera in my backyard without issues. Now I can work from my backyard! So far happy with the product and would recommend to my friends and family. Not really a downside but this router's price is on the higher end but this is the best price I could find with wifi6, tri-band and mesh capabilities.
Maybe I missed but I can't seem to find parental controls and bandwidth assignment (2.4 or 5) options to specific devices from the app. Just need to figure out how to do that.
Maybe I missed but I can't seem to find parental controls and bandwidth assignment (2.4 or 5) options to specific devices from the app. Just need to figure out how to do that.
So far happy with the product!
I would recommend this to a friend!
Written by a customer while visiting netgear.com