Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,012 Reviews)
Rating breakdown 7,012 reviews
5 Stars
5,927
4 Stars
781
3 Stars
155
2 Stars
52
1 Star
97
76%of customers recommend this product.
(
126 out of
165)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Just What I Needed
on May 30, 2020
Posted by: Kevin
Super easy to setup. WiFi in the downstairs area of my house was very spotty. One room in particular was a dead zone. After setting this up I have a strong, fast signal in every room, even my backyard.
Written by a customer while visiting netgear.com
Customer Rating
5
Quarantine Life Changing
on May 31, 2020
Posted by: Beau
I never knew what I was missing and should have upgraded my wifi months ago! What a difference!
Written by a customer while visiting netgear.com
Customer Rating
4
Great performance - limited controls - buggy app
on August 23, 2020
Posted by: chrisso5
Performance wise this works great. Range is good, speed throughout is close to the max plan speed throughout the house and the system handles handoff smoothly when moving between nodes. Setup was a breeze. The Android app is buggy, freezes frequently or says no internet connected (Note 10+). The web interface works fine as an alternative. Controls are limited and it offers no real parental controls to speak of. Apparently that is being worked on in an upcoming system update. As of the writing of this review, circle is not yet supported. Overall I'm happy with the purchase given the overall performance provided future firmware upgrades address the issues mentioned above.
Written by a customer while visiting netgear.com
Customer Rating
3
REALLY Need Parental Controls
on September 1, 2020
Posted by: younau
Gender:Female
Length of ownership:1 week
Like many others, I upgraded my mesh network in time for virtual learning. I have 4 kids and also assumed that Circle would be included (Router plus 2 satellites). I am happy with
the wifi, but considering returning devices because parental controls are needed. I saw responses that parental controls are expected to come out with a firmware update. The question is how long is that expected to take? School is starting now. :(
the wifi, but considering returning devices because parental controls are needed. I saw responses that parental controls are expected to come out with a firmware update. The question is how long is that expected to take? School is starting now. :(
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 11, 2020
Hi younau,
Thank you for the feedback on your Orbi WiFi 6. We will be releasing parental controls in a firmware update. We expect this to be available before the end of the year, unfortunately we are unable to provide a more details release at this time.
Thank you.
Thank you for the feedback on your Orbi WiFi 6. We will be releasing parental controls in a firmware update. We expect this to be available before the end of the year, unfortunately we are unable to provide a more details release at this time.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Connection Issues
on October 19, 2020
Posted by: minottidjm
I am very unhappy with my tri-band mesh router and wish that I had read the reviews prior. The router does not connect to both 2/5 GigHz bands and would only allow me to connect a few of the newer devices. I could not connect my roomba, doorbell and some of our ipads would not connect even with the correct password. I would not recommend this router and agree with the problem reviews.
Response from netgear.comBy Consumer Affairs, October 20, 2020
Hi minottidjm,
Thank you for your review. We will be happy to look into the support opportunities available for your Orbi. Please reach out to us at Netgearteam@netgear.com
Thank you.
Thank you for your review. We will be happy to look into the support opportunities available for your Orbi. Please reach out to us at Netgearteam@netgear.com
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router so far
on November 20, 2020
Posted by: Suraji
This is a beast. Easy setup and the performance is excellent so far. Time will tell but so far flawless.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up, great extender
on December 29, 2020
Posted by: D. Mahon
I put up WiFi cameras around my house but my WiFi signal couldn’t quite meet the range required to adequately support the cameras, so I got the Orbi system to solve the problem. The set up was very easy. Both the written and App instructions are well written and easy to follow. I put my satellite units in the rooms of the house closest to the cameras. The difference the Orbi made was immediate. I went from weak WiFi to good WiFi on all my cameras. The only downside is with my old router, I had a 2G and 5G option for WiFi. The Orbi only recognizes the 2G. So I just slaved my old router off the new Orbi router so I still have the 5G for TV streaming. Bottom line, Orbi is a great product and solves the weak WiFi signal to the far reaches of my 3300 sq ft house.
Written by a customer while visiting netgear.com
Customer Rating
1
Expensive you think direction would be nice.
on February 19, 2021
Posted by: Unhappy
Returned it tried to hook it up for three days. Satellite won’t respond.
Response from netgear.comBy Consumer Affairs, February 22, 2021
Hi Unhappy,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the installation and returned your Orbi. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the installation and returned your Orbi. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com