Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
4
A bit misleading
on January 26, 2023
Posted by: Charlie
[This review was collected as part of a promotion.] Got the particular Orbi system I did because it supported WPA3. Apparently, every device has to be using WPA3 or they won't connect. The Orbi system should have an option for WPA2/WPA3 similar to the option for WPA/WPA2.
Written by a customer while visiting netgear.com
Customer Rating
1
Sucks
on February 7, 2023
Posted by: Rhb
[This review was collected as part of a promotion.] Haven’t got it connected yet. Can’t get it to connect to the Att modem.
Not computer literate enough to start changing settings and no where to get advise
Not computer literate enough to start changing settings and no where to get advise
Response from netgear.comBy Consumer Affairs, February 7, 2023
Hi Rhb,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble installing your new Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance or resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble installing your new Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance or resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and stable
on February 16, 2023
Posted by: Chuck
[This review was collected as part of a promotion.] Replaced a Linksys velop that should have covered my house but didn’t. The Orbi does so nicely. Operating for only one week. But I’ve seen great coverage, great speed and no drop-offs. We use Wi-Fi calling with our cell phones and used to drop calls as we roamed the house. No problem with the Orbi. Very good purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Solution for Internet Ever
on March 20, 2023
Posted by: Christina Shepherd
[This review was collected as part of a promotion.] The Orbi mesh Wi-fi has by far exceeded our expectations and been the best solution for our new home. When we moved, we knew it would be an issue getting whole home wi-fi and getting our PC's that do not have wi-fi receivers connected. The only place for the internet to be hooked up was in the living room, and we knew we didn't want our PC's down there. Enter in: Mesh Wi-fi. This has completely changed how we do internet and has made it possible for our family to stay connected throughout the home without any connection issues whatsoever. Beyond incredible, super easy to set up, will continue to use this for years to come.
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointed
on March 24, 2023
Posted by: Dale Takanishi
[This review was collected as part of a promotion.] Purchased this router because the product description stated it had a longer range of coverage than my existing router, along with other stated improvements. My outdoor security cameras could not connect to my app as well as my existing router.
Response from netgear.comBy Consumer Affairs, March 24, 2023
Hi Dale,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great! NO issues
on April 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] My 3rd try at a home mesh system. This is the first one that works with all my devices and services
Written by a customer while visiting netgear.com
Customer Rating
5
Great product!
on April 3, 2023
Posted by: Philip Maki
[This review was collected as part of a promotion.] I have had many Wi-Fi routers over the past years but by far this one has been the best. orbi has has gone above and beyond my expectation. I wish I only got it sooner. It covers my whole entire house with fast download and upload speeds ...no complaints here.
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well, good range
on April 4, 2023
Posted by: JD
[This review was collected as part of a promotion.] router works well, setup was easy with the phone app, only issue is my Brother printer wont connect to it, still trying to figure it out, other than that it works great, i have over 40 devices on it.
Written by a customer while visiting netgear.com