Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,036 Reviews)
Rating breakdown 7,036 reviews
5 Stars
5,949
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Perfect to get rid of dead zones
on November 13, 2022
Posted by: Meg
[This review was collected as part of a promotion.] The mesh system was incredibly easy to install as the app walks you through everything. Ring system outside and 2nd floor of house all have perfect wifi reception now!
Written by a customer while visiting netgear.com
Customer Rating
5
Money well spent
on November 29, 2022
Posted by: Chris U
[This review was collected as part of a promotion.] This item came highly recommended and I fully understand why. My old system could not keep up with our needs or broadcast across the house effectively. The moment I set this system up we were seeing speeds 10 times faster than with my previous system.
Written by a customer while visiting netgear.com
Customer Rating
1
Frequent connection drops
on November 29, 2022
Posted by: aallawala
[This review was collected as part of a promotion.] This system started off strong but slowly degraded over time. Speeds began to slow and latency increased. Devices weren’t being steered to the right AP. And a couple of days later, the system started to disconnect clients altogether. Only a restart would solve it and reset the clock for the slow degradation. Unfortunately, I can’t recommend the orbi rbk752.
Response from netgear.comBy Consumer Affairs, November 30, 2022
Hi aallawala,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the latest firmware, v4.6.11.1: https://kb.netgear.com/000065215/RBR750-RBS750-Firmware-Version-4-6-11-1.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the latest firmware, v4.6.11.1: https://kb.netgear.com/000065215/RBR750-RBS750-Firmware-Version-4-6-11-1.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great, long range, fast WiFi
on November 29, 2022
Posted by: Akin Turhan
[This review was collected as part of a promotion.] The orbi Mesh wifi system covers my entire house, no other wifi system did, the WiFi 6 is incredibly fast with WiFi 6 devices and even non WiFi 6 devices are faster than with my older orbi, the orbi app also makes managing the network very easy. I would highly recommend the orbi Mesh to anyone looking for a WiFi router.
Written by a customer while visiting netgear.com
Customer Rating
5
Very user friendly
on December 24, 2022
Posted by: Mike Chamberlin
[This review was collected as part of a promotion.] I was convinced to update to a mesh network after using a modem/router combo with extenders for nearly 10yrs. Needless to say the new network is fantastic. My coverage has easily tripled and there are no dead/weak spots. It’s great. It really is…
Written by a customer while visiting netgear.com
Customer Rating
5
Solved my problem
on January 16, 2023
Posted by: Chocolatedog
[This review was collected as part of a promotion.] Improved wifi connectivity to my basement office. Easy set up.
Written by a customer while visiting netgear.com
Customer Rating
4
A bit misleading
on January 26, 2023
Posted by: Charlie
[This review was collected as part of a promotion.] Got the particular Orbi system I did because it supported WPA3. Apparently, every device has to be using WPA3 or they won't connect. The Orbi system should have an option for WPA2/WPA3 similar to the option for WPA/WPA2.
Written by a customer while visiting netgear.com
Customer Rating
1
Sucks
on February 7, 2023
Posted by: Rhb
[This review was collected as part of a promotion.] Haven’t got it connected yet. Can’t get it to connect to the Att modem.
Not computer literate enough to start changing settings and no where to get advise
Not computer literate enough to start changing settings and no where to get advise
Response from netgear.comBy Consumer Affairs, February 7, 2023
Hi Rhb,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble installing your new Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance or resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble installing your new Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance or resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com