Initial setup was painful. Finally figured out that setup was failing because when asked I set a non-default ssid (wifi net name). Once I let it use the default it worked. Then easy to change in the app post-initial-setup
Written by a customer while visiting netgear.com
Customer Rating
4
Setup was beast
on December 21, 2021
Posted by: MlCPsux
Device works well now. Had to spend 1.5 hrs on the phone with support to get it setup. Working well now.
Nice upgrade from a previous Orbi solution. Certainly a bit faster and better overall coverage.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on December 21, 2021
Posted by: Mark
I added Netgear Orbi and one satellite and I was amazed. The speed test was great, coverage is very good. I just added 2 outdoor security cameras and they work flawlessly! Thanks for a great product that I highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
meshed it up
on December 21, 2021
Posted by: Mark S Allen
This system was worth every bit of its cost. The system is fast, consistent, easy to use and easy to set up.
We hooked the Orbi AX4200 router and satellites up to our 200 Mbps fiber optic modem. We have 2 satellites in the house, 1 in the detached shop/pole barn, and 1 in the gazebo (each about 80 -100 feet from the other satellites, and so far, our WiFi is fantastic. Speeds equal to "wired" connections (200Mbps+)
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Dont buy
on December 21, 2021
Posted by: Tony
Had issues from day 1. Day 2 we couldnt get wifi to stay connected. Sent it back.
Response from netgear.comBy Consumer Affairs, December 22, 2021
Hi Tony,
We're sorry to hear that you had problems with your RBK752 and have already returned it. When experiencing issues where the WiFi won't stay connected, we have a few troubleshooting resources we recommend: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you decide to repurchase the RBK752 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.