Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,036 Reviews)
Rating breakdown 7,036 reviews
5 Stars
5,949
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Should have done it sooner
on August 9, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] The Orbi System blows away the competition. Easy to set up and the app is super useful and if your a parent, this has plenty of ways to monitor or cut off screen time if needed:)
Written by a customer while visiting netgear.com
Customer Rating
5
orbi mesh for the whole house
on August 28, 2022
Posted by: Jason Sun
[This review was collected as part of a promotion.] It is great; the triband mesh router is really fast and stable
Written by a customer while visiting netgear.com
Customer Rating
1
Started off good but quickly went down hill
on August 31, 2022
Posted by: Joe
[This review was collected as part of a promotion.] This mesh system started off working well. I was replacing an older Asus router and repeater hoping to get better performance. For the first month it worked great, with only a minor issue when setting the system up. As soon as the trial network protection subscription service ended it seems like the system is designed to start giving you problems. Even though nothing has changed my wireless devices now keep disconnecting from the network. This makes streaming video to my TV aggravating. The internet connection is steady on my PC connected to the ethernet cord so its not the ISP. When searching for this issue is turns out a lot of people seem to have the same issue. I wish I would have seen those posts when I initially did my research.
Response from netgear.comBy Consumer Affairs, September 1, 2022
Hi Joe,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these valuable troubleshooting resources to help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the most current firmware, released as recently as 8-22-22: https://kb.netgear.com/000065130/RBR750-RBS750-Firmware-Version-4-6-9-11.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these valuable troubleshooting resources to help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your Router and Satellite are on the most current firmware, released as recently as 8-22-22: https://kb.netgear.com/000065130/RBR750-RBS750-Firmware-Version-4-6-9-11.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on September 4, 2022
Posted by: Amanda
[This review was collected as part of a promotion.] I switched from an outdated Netgear router to the Orbi Mesh system. One satellite and router for 1800 sq ft area. So far I’m satisfied. The app is great and the range is great. I have 5-10 devices connected.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on September 19, 2022
Posted by: Jack
[This review was collected as part of a promotion.] Fantastic coverage, fast and 2600 sq/Ft with not dead spots
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear orbi mesh wifi
on September 19, 2022
Posted by: Chris Parks
[This review was collected as part of a promotion.] The system seems to work well but the app is difficult to use and set up was not easy. I had to go through the set up process several times and even had to reset the modem at one point for the app to finally register toy phone. Overall a decent product but would have went with something else if I would have known the difficulty of the set up.
Response from netgear.comBy Consumer Affairs, September 20, 2022
Hi Chris,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product while using the Orbi App. This resource should help you when you have trouble installing your Orbi system: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product while using the Orbi App. This resource should help you when you have trouble installing your Orbi system: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Piece of garbage
on October 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Worked for about a year. Then failed. Expensive garbage. Avoid.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Whole compound wireless system
on November 8, 2022
Posted by: Steven
[This review was collected as part of a promotion.] This wireless mesh system works great throughout my entire 10,000 square-foot home and yard. Four cameras six computers 15 lightbulbs. Haven’t had any issues yet
Written by a customer while visiting netgear.com