Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,073 Reviews)
Rating breakdown 7,073 reviews
5 Stars
5,982
4 Stars
786
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Awesome
on November 10, 2021
Posted by: Jeremiah
Love the whole home is covered now and no issues streaming tv like I had before with my old router awesome product!
Written by a customer while visiting netgear.com
Customer Rating
5
Absolutely fantastic
on November 10, 2021
Posted by: Anonymous
With 3 gamers in the house and me streaming the Orbi has been amazing. We used to have such slow uploads and buffering but not anymore !!
Written by a customer while visiting netgear.com
Customer Rating
3
Having a little trouble
on November 10, 2021
Posted by: Anonymous
I bought the ORBI mesh system with high hopes that our home WiFi system would be exceptional. This was in fact the case after setting it up. We had a very strong signal everywhere in our home. It was great! However after about a week we noticed most of our devices were showing “No Internet Connection”. The signal strength was always 4-5 bars telling me that we still had a great signal just no internet. This problem was intermittent and occurred during the day mostly. I’ve talked to the tech team twice and both times the WiFi seamed to be fixed after speaking with them. But a day or so later the same problem returned. Additionally, the techs I spoke with did not help me change anything so I’m not sure what happened to make the ORBI work briefly. None the less, I’m still trying to get it to work. Most likely it’s going to be my ISP but not sure yet. So, when everything is working right, the ORBI works great. Super strong signal and hi speeds with my AT
Response from netgear.comBy Consumer Affairs, November 11, 2021
Hi Michael Salinas,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you determine the connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for your RBK752 Satellite and Router released as recently as 10-8-21, if you have not downloaded already: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you are still having problems with your RBK752, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you determine the connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for your RBK752 Satellite and Router released as recently as 10-8-21, if you have not downloaded already: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you are still having problems with your RBK752, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Honestly its verrryyy good
on November 10, 2021
Posted by: Isaac M
Was skeptical about a mesh since it is basically a fancy wireless reapter system (which would cut bandwidth in half), but man does it work great. Good speeds all over, just wish they would have more ethernet ports on the satellite
Written by a customer while visiting netgear.com
Customer Rating
5
great range
on November 11, 2021
Posted by: Rick
the wifi range is noticeably better than the prior produce I was using
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product
on November 11, 2021
Posted by: Anonymous
Prior to buying this product, my wifi was weak and after installation, my signal is strong throughout our home. Highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
A true meshed network
on November 11, 2021
Posted by: Anonymous
Most mesh systems only use the 2 WiFi bands to "mesh" between access points. loses usable bandwidth. The Orbi system has a dedicated 3rd band to connect their access points and for data flow. The way it should be done!
Written by a customer while visiting netgear.com
Customer Rating
3
Unclear setup instructions
on November 11, 2021
Posted by: Anonymous
Difficult to set up. Instructions are not clear enough
Response from netgear.comBy Consumer Affairs, November 12, 2021
Hi rablesr@aol.com,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. These installation resources should help you: https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-WiFi-System?language=en_US, and if you are having trouble installing: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. These installation resources should help you: https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-WiFi-System?language=en_US, and if you are having trouble installing: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com