Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,073 Reviews)
Rating breakdown 7,073 reviews
5 Stars
5,982
4 Stars
786
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
2
Fast but unreliable
on October 22, 2021
Posted by: DavidSF
I have had a Google mesh system for several years without any problems except some performance issues in distant places. I upgraded to Orbi expecting great results. The speed and coverage have been great…but oh my, the software and service gaps and drops with many of my devices have been horrendous. Unit is going back. Fast but unreliable.
Response from netgear.comBy Consumer Affairs, October 26, 2021
Hi DavidSF,
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. For issues like you are experiencing, we recommend a few troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also in case the issue is a connection to your modem or connection issues in general: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for the RBK752 system released as recently as 10-8-21, which contains some fixes for connection and stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. For issues like you are experiencing, we recommend a few troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also in case the issue is a connection to your modem or connection issues in general: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for the RBK752 system released as recently as 10-8-21, which contains some fixes for connection and stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi stopped the pixelation in DVR recordings
on October 22, 2021
Posted by: Anonymous
We decided to update our router before we bought a service to speed up our internet. However, after we installed or new Orbi Mesh Wifi 6 System (with the help of Netgear/Gearhead tech-help subscription service) our DVR is recording flawlessly. No need to seek faster internet, no need to move to streaming tv episodes. This Orbi update is saving us lots of money.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi AX 4200 Router
on October 23, 2021
Posted by: Jim L.
Netgear has hit one out of the park with this system. I replaced my Spectrum cable router with The Orbi WiFI 6 system what a difference. The new Orbi Router is 4 or 6 times faster than the old Cable router. Speed, Stability and Easy Set UP is what you will get with the NETGEAR system. I highly recommend it. Well worth the cost!
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and good coverage
on October 23, 2021
Posted by: Kevin
We have a 5000 square foot Adobe house which makes connectivity and problem. The Orbi with two satellites solved the problem.
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent.
on October 23, 2021
Posted by: Selorm Q
Pretty solid bandwidth. Better than ISP provided router
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on October 24, 2021
Posted by: Kymadden
We needed to upgrade our network since we are having guests that WFH. The coverage is impressive- I was even getting WiFi outside our home in my parked car and it now covers outside on our patio!
Written by a customer while visiting netgear.com
Customer Rating
5
SUPER POWER
on October 24, 2021
Posted by: Nate Celinski
Literally get what you pay for. This router has no problem maxing out your internet speed from your provider
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good.
on October 24, 2021
Posted by: Fussy
Not a bad router, much better then the old one I had.
Written by a customer while visiting netgear.com