Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,175 Reviews)
Rating breakdown 7,175 reviews
5 Stars
6,063
4 Stars
803
3 Stars
159
2 Stars
52
1 Star
98
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Orbi is great
on October 22, 2021
Posted by: Anonymous
We’ve had a Netgear Orbi router with 2 satellites in my home for 3 1/2 years, and it has been great! We liked it so much that we bought another Orbi and 2 satellites for our place at the beach. Great product! Easy to setup, secure, great range! What else could you ask for?
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on October 22, 2021
Posted by: Anna B
Have only had this a week. Set up was easy. All my devices were able to reconnect without me changing passwords. First floor and second floor works great. My basement is still a little slow which is why I took off a star. Maybe I need to get a 3rd unit.
Written by a customer while visiting netgear.com
Customer Rating
5
I could not be HAPPIER!
on October 22, 2021
Posted by: Fred Eagles
I have been in my house 13 years and have never had a signal higher than 12, though I pay for 50 Mbps. And corners of our 4000 sq. ft had no signal. NOW, with Orbi I have 52 Mbps in every corner of the house. I could not be Happier.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Mesh System!
on October 22, 2021
Posted by: Anonymous
I purchased this Or I Mesh System about two months ago so I have had time to run it through its paces. The system works flawlessly and covers my entire house as well as approx. a 1/3 acre back yard. System is a little sensitive if too close together so try to maximize range and coverage to get the best out of the product. Highly recommended for anyone looking for a reliable Mesh System.
Written by a customer while visiting netgear.com
Customer Rating
5
Works really well!
on October 22, 2021
Posted by: Caitlyn Bom
Very impressed with this system! Very good coverage, have had no issues since installation. Much better than our previous setup! No dropped signals!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Orbi
on October 22, 2021
Posted by: ZuYi
My 5,300 feet house network covers a large area and has good stability but it will be more perfect if 5G is added
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi 6
on October 22, 2021
Posted by: Susan landgraf
Hard to install, but once it is connected works great!
Written by a customer while visiting netgear.com
Customer Rating
2
Fast but unreliable
on October 22, 2021
Posted by: DavidSF
I have had a Google mesh system for several years without any problems except some performance issues in distant places. I upgraded to Orbi expecting great results. The speed and coverage have been great…but oh my, the software and service gaps and drops with many of my devices have been horrendous. Unit is going back. Fast but unreliable.
Response from netgear.comBy Consumer Affairs, October 26, 2021
Hi DavidSF,
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. For issues like you are experiencing, we recommend a few troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also in case the issue is a connection to your modem or connection issues in general: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for the RBK752 system released as recently as 10-8-21, which contains some fixes for connection and stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. For issues like you are experiencing, we recommend a few troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also in case the issue is a connection to your modem or connection issues in general: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
We also have a recent firmware update for the RBK752 system released as recently as 10-8-21, which contains some fixes for connection and stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com