Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,071 Reviews)
Rating breakdown 7,071 reviews
5 Stars
5,980
4 Stars
786
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Thumbs up
on October 11, 2021
Posted by: A. LIMA
I recently installed the Orbi and I was surprised by how easy it was to do so. After installing the coverage and consistency was great. So far, I have nothing to criticize about it.
Written by a customer while visiting netgear.com
Customer Rating
5
Very satisfied and happy
on October 11, 2021
Posted by: Bruce
Replaced my old Netgear (R6400) and the Orbi is the only way to go. I wish I would of done this sooner. Well worth the money spent.
Written by a customer while visiting netgear.com
Customer Rating
5
As Advertised
on October 11, 2021
Posted by: Anonymous
Was constantly dropping wifi before purchasing the Orbi RBR750 and now everything is smooth with constant and consistent signal. Would recommend 10 out of 10.
Written by a customer while visiting netgear.com
Customer Rating
1
Great Router / Not so Great Satellite
on October 11, 2021
Posted by: David M.
Router on its own works great. When devices connect to satellite, there is quite a delay in loading websites, social media, video streams, anything. I shouldn’t have to be calling for tech support on a new product. Back to BB it goes.
Response from netgear.comBy Consumer Affairs, June 18, 2022
Hi David M.,
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. We do have a recent firmware update that addresses such issues and was released as recent as 10-8-21: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
Placement of the satellites may also be what is causing there to be a delay in connection. Please check out this NETGEAR Orbi Placement resource: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite?language=en_US.
If you need additional assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RBK752 and are considering returning it. We do have a recent firmware update that addresses such issues and was released as recent as 10-8-21: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
Placement of the satellites may also be what is causing there to be a delay in connection. Please check out this NETGEAR Orbi Placement resource: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite?language=en_US.
If you need additional assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi
on October 11, 2021
Posted by: Jee
Had horrible internet connection for a year and I finally changed services and bought my own equipment. The installer was impressed with this purchase. Everything has been working great ever since. So happy.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi wifi 6 mesh
on October 11, 2021
Posted by: Michael Buck
Absolutely the best. Multi wifi devices without any issues!
Written by a customer while visiting netgear.com
Customer Rating
4
Hard to set up
on October 12, 2021
Posted by: Anonymous
Works well but took over 1 hour with tech to get it going
Written by a customer while visiting netgear.com
Customer Rating
5
It is awesome
on October 12, 2021
Posted by: Richard Murrell
This product was referred to me by a friend. It is awesome, and I would recommend it to everyone.
Written by a customer while visiting netgear.com