Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,071 Reviews)
Rating breakdown 7,071 reviews
5 Stars
5,980
4 Stars
786
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Review response
on October 5, 2021
Posted by: Kevinf
The Orbi 6 mesh network was very easy to set and was able to use the existing SSID without having to reattach all existing devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent experience
on October 6, 2021
Posted by: John Baccello
The units have made a tremendous difference in my house. Tech support was great!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 6, 2021
Posted by: E Gardner
Bought this for a 6,000 sq ft home on a 1 acre lot. There isn’t a spot anywhere on my property where I am not getting 125 Mbps download speed. Highly recommend 10/10 would buy again
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Easy
on October 6, 2021
Posted by: Felixhed
This Orbi has been lightning fast throughout my 1920’s lathe and plaster walled 3-level home. Finally getting the full benefit of the fiber installed a couple years ago. Simple setup through the app too.
Written by a customer while visiting netgear.com
Customer Rating
3
Novice
on October 6, 2021
Posted by: May C
Installation was not as straightforward as expected. I’ve also had a few instances of lag that I’ve not experienced before. I want to give it at least 30 days before making giving my final decision
Response from netgear.comBy Consumer Affairs, October 11, 2021
Hi May C,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US. Please also click on the following link for placement recommendations for your NETGEAR Orbi System which can assist with stability issues: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite?language=en_US.
Additionally, we have a firmware update for your RBK752 Router and Satellite which was released on 10-8-21 which may also help with your stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US. Please also click on the following link for placement recommendations for your NETGEAR Orbi System which can assist with stability issues: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite?language=en_US.
Additionally, we have a firmware update for your RBK752 Router and Satellite which was released on 10-8-21 which may also help with your stability issues: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Mesh WiFi
on October 6, 2021
Posted by: Lauri
We are very happy with our new Orbi mesh WiFi. Coverage is so much better than we had. We really recommend this system for anyone needing constant good coverage
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on October 7, 2021
Posted by: Larry
The Orbi system was installed in a snap using the app. I now a a steady wifi signal that is a factor of 10 times better without drops. Very pleased with Orbi.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi just works.
on October 7, 2021
Posted by: Anonymous
Orbi solved our connectivity issues, without giving us more problems.
Written by a customer while visiting netgear.com