Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,036 Reviews)
Rating breakdown 7,036 reviews
5 Stars
5,949
4 Stars
782
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Significant upgrade over NetGear Nighthawk
on January 1, 2022
Posted by: Jooston Kruuples
I had a pretty nice NetGear Nighthawk router, Wifi 5, and only upgraded to the Orbi because of a new security camera install that was just out of range of the Nighthawk’s reach. I also had trouble with my garage door opener maintaining a connection to my router. The upgrade to Orbi solved those issues and significantly increased connection speeds in the far corners of my house. I was very excited at the improved speeds and so far have absolutely zero negative things to say. I research the heck out of things before buying and this purchase was no different. I like that you can still log in to this router and adjust the settings for things like port forwarding. I considered the Eero, but understand the end user cannot modify the settings. I would recommend this router and satellite combo. My home is 2,800 square feet and coverage is great throughout the entire house.
Written by a customer while visiting netgear.com
Customer Rating
5
Wonderful Home Connection
on January 1, 2022
Posted by: Amanda Hellwinkel
Super easy to get up and running. Works wonders in our apt.
Written by a customer while visiting netgear.com
Customer Rating
5
Wonderful Home Connection
on January 1, 2022
Posted by: Amanda Hellwinkel
Super easy to get up and running. Works wonders in our apt.
Written by a customer while visiting netgear.com
Customer Rating
1
Not worth the money
on January 5, 2022
Posted by: Home User
Updated firmware, followed all troubleshooting available, but satellite would not stay connected. Even when it was placed on the other side of the room. Definitely not worth the money.
Response from netgear.comBy Consumer Affairs, January 5, 2022
Hi Home User,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
New Install
on January 7, 2022
Posted by: TGH
Recently was gifted and installed Orbi to upgrade house network. It was incredibly easy to install, easy integrated into existing UserID/Password, and performs exceptionally well. Fantastic System!!
Written by a customer while visiting netgear.com
Customer Rating
4
Good mesh system with some annoying bugs
on January 9, 2022
Posted by: Poppypunky
Overall the Orbi is a pretty good mesh system. I had purchased an eero pro 6 bundle and returned it due to bad performance. The Orbi offered better coverage and performance over the eero pro 6. A few annoying things are that you can only change some settings in the web console and some things from the app. If netgear would fix this it would get 5 stars from me.
Written by a customer while visiting netgear.com
Customer Rating
5
Work From Home WiFi System
on January 11, 2022
Posted by: Devin
I used to experience failed WiFi connection when video conferencing for work, but Orbi’s mesh system with the satellite always keeps me online. I’m also now getting all the speed I pay for with my ISP. Wish I would have purchased soon. 5 star.
Written by a customer while visiting netgear.com
Customer Rating
3
3 of 5
on January 14, 2022
Posted by: Duey
Setup was extremely easy, the performance is impressive. The reason for less than a 5 is the Orbi app. The device management is a joke. The app listed all my apple and Samsung devices as just that “Apple” and “Samsung”. I had to separately identify each device by its MAC and IP address. Even after manually cleaning up the device list the app shows most devices “off line”, even after I’ve verified the device in online. The Orbi app is a complete disappointment…..
Response from netgear.comBy Consumer Affairs, January 17, 2022
Hi Duey,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you with any issues you are experiencing with the NETGEAR Orbi App.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you with any issues you are experiencing with the NETGEAR Orbi App.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com