Customer reviews from netgear.com
NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Average customer rating
4.8
(7,071 Reviews)
Rating breakdown 7,071 reviews
5 Stars
5,980
4 Stars
786
3 Stars
156
2 Stars
52
1 Star
97
77%of customers recommend this product.
(
127 out of
166)
Customer Reviews for NETGEAR - Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
Customer Rating
5
Very Satisfied
on September 22, 2021
Posted by: Anonymous
My new wifi 6 is a great improvement from my old 1st generation Orbi.
Written by a customer while visiting netgear.com
Customer Rating
2
Intermittent connection
on September 22, 2021
Posted by: Luis Talamante
Ok system in terms of speed, however, extremely inconsistent as the connection would constantly drop and on top of that their tech support team is awful.
Response from netgear.comBy Consumer Affairs, September 23, 2021
Hi Luis Talamante,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
Please also check out our firmware update for your RBK752 Router and Satellite which was released as recently as 9-15-21: https://www.netgear.com/support/product/rbk752.aspx#download.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
Please also check out our firmware update for your RBK752 Router and Satellite which was released as recently as 9-15-21: https://www.netgear.com/support/product/rbk752.aspx#download.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router
on September 22, 2021
Posted by: Micah Kalenowski
I cannot believe I didn’t buy one of these earlier. It should be called “or be out of luck if you don’t have orbi” amazing product . Everyone should have it. Internet companies should not only recommend it but also provide it!!!! I’m not complaining though. Happy to support net gear and their genius!!
Written by a customer while visiting netgear.com
Customer Rating
4
Not enough setup info
on September 23, 2021
Posted by: Moz
Product seems to be working well now. However, setup took several hours. The router would not transmit a wifi signal. Finally discovered after searching 3rd party forums that the AT
Written by a customer while visiting netgear.com
Customer Rating
4
Bumpy start
on September 23, 2021
Posted by: B Coffman
The setup was not easy, I had to connect the unit to a laptop and updated firmware had to be installed. After that however, the system has worked very well with the extended range I was hoping for.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing wifi mesh
on September 23, 2021
Posted by: Melgar
Strong signal and reliable no cut off internet signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi satellites
on September 23, 2021
Posted by: Mikey
The transition to these sleek looking orbi WiFi system was the best investment. My streaming and game play is so smooth all over the house thanks to these orbi satellites!
Written by a customer while visiting netgear.com
Customer Rating
2
The jury is still out…
on September 23, 2021
Posted by: Tamara
It was difficult to install, almost impossible to get through to get technical assistance (I think I called about 4 times) and I’m actually still not sure it works properly…can’t say that I’m a satisfied customer.
Response from netgear.comBy Consumer Affairs, September 24, 2021
Hi Tamara,
Thank you for your review and feedback. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com