Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
252
4 Stars
99
3 Stars
29
2 Stars
17
1 Star
23
85%of customers recommend this product.
(
322 out of
380)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
5
Love it
on August 5, 2020
Posted by: Breninbv
from Vt
Very happy with our purchase. Lots of light and lots of space. My ice cream is not too hard or soft. Plenty of ice too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Not stainless
on March 16, 2021
Posted by: poconojoe
from Albrightsville, PA
We love the fridge however it is not stainless. There is ample room for our needs
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Would recommend
on March 23, 2021
Posted by: Camad
from Westchester
So far it’s great and fits in my small space. My family needed a bigger refrigerator than freezer. The only reason didn’t give a 5 rating is because will wait a year to see how it lasts!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on April 11, 2021
Posted by: StanKato
from Kingwood, TX
I hope the QC (or lack of) is not indicative of all GE products. I say this because or kitchen has all GE products. Oven, cook top microwave, & dishwasher. So far no issues with the others just the refrigerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 14, 2021
Hi there, we're very sorry to hear you're disappointed in your refrigerator. This is never what we expect for our customers so we'll be sure to take your entire review into consideration.
With that being said, we want to thank you for your loyalty and wish you the best.
Guy@GEA
With that being said, we want to thank you for your loyalty and wish you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Color
on June 17, 2021
Posted by: Booter 204
from 105 Moffitt rd Plattsburgh ny 12901
Nice place great food good price great atmosphere and good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on July 6, 2021
Posted by: Woohoo21
from Reading, Ohio
Our refrigerator/ freezer was just installed this morning ( the delivery and set up guys were very nice, knowledgeable and efficient) We haven’t started using it yet but I LOVE the look of it !!
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on February 28, 2022
Posted by: Joshhhh
Big fridge with huge shelves. The only thing I would change is the finger push button to dispense water. Would like to be able to push cup against the button to get water.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid...looks are deceiving
on January 17, 2023
Posted by: Customer New to GE
from USA
I expected a high quality product. Aside from the appealing look, the rest of the fridge is junk. The trays are cheap and clunky. The fridge meat tray jumps track and jams every time it's opened. The fridge is set for 36 degrees but a thermometer I put inside always reads warmer, sometimes 10 degrees warmer in the "danger" food level. The bottom freezer door will not close. I have to manhandle the thing to shut it and then look on all sides to make sure it is actually sealed. Be ready to throw out your entire freezer when the door jams and your food un-thaws. The fridge runs frequently and makes a lot of noise. I regret my purchase and wish I had kept my old, cheap side-by-side.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA , GE Appliances, January 20, 2023
Hello there.
Thank you so much for providing us with honest feedback. We appreciate you letting us know of your experience, though we truly hate to hear you’re having this issue with your appliance. This absolutely isn’t the performance we would expect from our model, especially as it’s so new. We regret the inconvenience this has caused, and our team will be informed of your experience for review.
Please feel free to take full advantage of your limited warranty and schedule a service appointment with our technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We have full confidence our technician will fully service your unit to provide you with a better experience. We look forward to hearing from you.
-Haley@GEA
Thank you so much for providing us with honest feedback. We appreciate you letting us know of your experience, though we truly hate to hear you’re having this issue with your appliance. This absolutely isn’t the performance we would expect from our model, especially as it’s so new. We regret the inconvenience this has caused, and our team will be informed of your experience for review.
Please feel free to take full advantage of your limited warranty and schedule a service appointment with our technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We have full confidence our technician will fully service your unit to provide you with a better experience. We look forward to hearing from you.
-Haley@GEA
Written by a customer while visiting geappliances.com