Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
2
One just like it lasted less than 5 years
on May 15, 2026
Posted by: Karru
from Ohio
Honestly, I bought the same refrigerator we had because I don’t like change, but the one we replaced wasn’t even 5 years old and need a new compressor. Hoping this lasts longer. If it doesn’t, we will never be purchasing a GE appliance again. We’ll see……
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, May 19, 2026
We appreciate you being a loyal GE Appliance customer. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to
help.
help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design and quality control.
on March 3, 2026
Posted by: Stephen1962
Fridge does not cool. Failed out of box,
Due to installation delay, failure was not detected during warranty coverage period. Not satisfied .
Due to installation delay, failure was not detected during warranty coverage period. Not satisfied .
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, March 4, 2026
We encourage you to contact our GE Appliances service team - Bodewell by calling 1-833-426-3393 to schedule an appointment to have your refrigerator evaluated and repaired as needed. The specifics of the manufacturer's warranty is shown on page 51 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--170s5gi6--/d0b4e5f8e545a0f8fac0aae3c6a2061c3c5de582.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
5
Counter depth refrigerator
on January 23, 2026
Posted by: Jd82
This is my first new refrigerator in 23 years; also the first counter depth model. I miss the depth of the older fridge. Everything else seems great. For the price of this GE appliance, I think it should come with a paper instruction manual. Not every one enjoys going online for information.
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks pretty, but it's pretty cheaply made.
on December 4, 2025
Posted by: Dcane6
from New Hampshire
[This review was collected as part of a promotion.] Cheap. Super Cheap. You have to pay extra for a smaller (counter depth) refrigerator that has less space. It arrives, no water dispenser. Evidently the counter depth model does not have a water dispenser, but the full size appliance does. Again, costs more... The interior shelves and drawers are VERY thin and I don't think they will hold up very long. The appliance makes a loud vibration when running. It just sounds and feels extremely cheap - worth about 1/4 of what we payed for it. Do better GE.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, December 8, 2025
We’d like to provide information about your refrigerator, and address the issue you’re having with sound. Information about what sounds the refrigerator may make is available on page 45 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--170s5gi6--/d0b4e5f8e545a0f8fac0aae3c6a2061c3c5de582.pdf
We also have articles about possible sounds you may hear, linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We utilize high quality, durable materials when manufacturing our appliances, and we’re confident the refrigerator will work well for you for a long time to come. Specific features can vary depending on the particular model, and your feedback regarding this model will be shared with our product team for review.
We also have articles about possible sounds you may hear, linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We utilize high quality, durable materials when manufacturing our appliances, and we’re confident the refrigerator will work well for you for a long time to come. Specific features can vary depending on the particular model, and your feedback regarding this model will be shared with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Needed the exact same fridge that I had
on November 16, 2025
Posted by: DJOK56
from Oklahoma
[This review was collected as part of a promotion.] I’ve owned an identical refrigerator for the past 10+ years. Definitely needed it in the Slate color to match my other appliances. The size is great for both the size of my kitchen and family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Sadly, a lemon
on November 2, 2025
Posted by: elight5
from Portland, Or
[This review was collected as part of a promotion.] I liked the refrigerator well enough, but it just hasn't lasted long enough. We bought it in 2021, and the compressor has been having problems for over a year. We can't keep much food in it, or everything either freezes or it becomes too warm until we remove half of what's in there. This refrigerator was a lemon with a poor warranty.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, November 4, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
5
I am very happy with this storage size .
on October 22, 2025
Posted by: Anonymous
from Monroeville, Ohio
[This review was collected as part of a promotion.] I am very happy with my new GE refrigerator.
Lots of storage space on the doors. Freezer space is better than my previous refrigerator.
Lots of storage space on the doors. Freezer space is better than my previous refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks nice while it lasts.
on October 11, 2025
Posted by: DeadFridgeGuy
from Colorado
[This review was collected as part of a promotion.] It is dead after just over 4 years. It is now a very expensive cupboard. It is now good for storing shoes, old car parts, and sports equipment. We are less than impressed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 14, 2025
We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com