Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
252
4 Stars
99
3 Stars
29
2 Stars
17
1 Star
23
85%of customers recommend this product.
(
322 out of
380)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
4
Beautiful refrigerator
on October 8, 2023
Posted by: Fridge365
from Spokane, WA
It is a beautiful refrigerator. The plastic around the edges won't come off though so we are stuck wirh tiny pieces of plastic everywhere. The refrigerator section is great and convenient. The freezer section is a little small, but the bins are deep, so it is hard to organize it so you can find everything.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with this fridge
on November 19, 2023
Posted by: 2oldfools
from Machiasport, ME
We thought it was going to hold less food than the fridge we had that died. But this was a great surprise. The doors hold quite a bit and the drawers are greatness. It’s quiet and looks great. So happy with our purchase!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Maker doesn't work on new Refrigerator day 1
on December 16, 2023
Posted by: sus49
Second refrigerator, ice maker does not work on day of installation. Never buy another GE appliance as long as I live. Now I have to have a service man come out to fix a brand new ice maker.
Response from geappliances.comBy Adrian, GE_Appliances, December 27, 2023
Hi! We appreciate you taking the time to provide us with your feedback. We are so sorry that the icemaker is not working on your new refrigerator. This is not normal operation, and this is definitely not the consumer experience that we strive for. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this refrigerator!
on January 13, 2024
Posted by: Dsuhome4u
Had my old refrigerator for 17 years replaced it with this one and I love it. Lots of space, light and bright inside, easy to organize and find everything. Counter depth fits perfectly.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on February 15, 2024
Posted by: NJ Fridge
Great looking refrigerator with ample space for food storage, deep brackets in doors for storing larger bottles.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look and features!
on March 27, 2024
Posted by: Almond Joy
from Bridgeton, New Jersey
Love how the new GE Refrigerator looks in our kitchen. It fits perfectly inside the designated cabinetry. The stainless steel is fingerprint resistant and the shine makes the kitchen look brighter. It's a wonderful upgrade. Love the interior lights, the crisper drawers and the gallon sized door bins. Each one can hold up to two gallons and are very convenient; just open the door and grab your item off the door. The veggie and fruit bins could of been larger, but I understand that the additional space was needed to accommodate the large door bins.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THE FRENCH DOORS!!!
on April 3, 2024
Posted by: TARS1
from BUFFALO,MO
BEST REFRIGERATOR WE’VE EVER OWNED!!! AND THE FIRST COUNTER DEPTH WE’VE EVER OWNED!!! A REAL WINNER!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Lisa, GE_Appliances, April 4, 2024
Thank you for your review. We appreciate your feedback. We are elated to read you love your new French door fridge. Thank you for the photo, it looks great in your kitchen! Counter depth is a wonderful feature that allows the fridge to fit in your space without the extra depth of a standard size. Thank you for choosing GE Appliances, we are honored you chose us for your appliance needs. We know you will love your new fridge for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice looking, but.....
on February 17, 2021
Posted by: Annaj15
from Northern NY
We chose this refrigerator since it has no ice dispenser on the outside, it's counter depth, energy efficient, and a good size. However, it does not keep cool under 40 degrees. Our independent thermometer consistently registers in the high 40's to over 50 degrees. We've adjusted the temperature, and made sure we don't place items too close to the twin chill unit. We are careful to not keep the doors open very long. Milk has spoiled twice over the month that we've used the refrigerator. Also, the bins on the doors are much too big (deep). Unless the bins are full, items slide or fall when opening and closing the doors. I'd rather have more room on the main shelves and smaller door shelves. The freezer is difficult to organize and find food, and is poorly designed with cheap plastic drawers. I am disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 22, 2021
Hello Annaj15 - We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com