Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(422 Reviews)
Rating breakdown 422 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
18
1 Star
23
85%of customers recommend this product.
(
322 out of
380)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
5
Great size
on March 6, 2023
Posted by: Dlb21
from St louis
We like our new refrigerator. It fits better in the designated area and has features like a large meat drawer. Freezer section is also large. The proof will be in the pudding as they say. Our last LG had to be repaired three time in 6 years and we said goodbye
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love our counter depth fridge
on March 10, 2023
Posted by: KKJLK
from GI, NE
I was really concerned that I would lose room in our new counter depth fridge, but we with the nice door shelves, we actually have more room. We purchased slate and really glad we did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple & good size
on May 23, 2023
Posted by: SuellenL
from Galway NY
The model has a few less features than the one it replaced. But nothing you would miss unless you had the higher end model.
One thing that continues to drive me crazy is the plastic wrapped around the refrigerator. It’s good that it’s protected, but the little pieces of plastic are impossible to remove completely
One thing that continues to drive me crazy is the plastic wrapped around the refrigerator. It’s good that it’s protected, but the little pieces of plastic are impossible to remove completely
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Counter depth limitation
on August 11, 2023
Posted by: Nottoocool
from Piedmont SC
Will not cool below 38. Must keep milk in back of refrigerator to keep fresh.
Freezer cools ok
Freezer cools ok
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 11, 2023
Hello,
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that your refrigerator is not cooling properly, and we want to help!
If the refrigerator is running but not cooling enough, we recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756&_ga=2.252959680.817930532.1665409315-132335501.1644413847
If you are still having issues we recommend scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEA
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that your refrigerator is not cooling properly, and we want to help!
If the refrigerator is running but not cooling enough, we recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756&_ga=2.252959680.817930532.1665409315-132335501.1644413847
If you are still having issues we recommend scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with this fridge
on November 19, 2023
Posted by: 2oldfools
from Machiasport, ME
We thought it was going to hold less food than the fridge we had that died. But this was a great surprise. The doors hold quite a bit and the drawers are greatness. It’s quiet and looks great. So happy with our purchase!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on December 7, 2023
Posted by: Anonymous
Our brand new GE refrigerator can't keep a constant cold temp. We have it set at 34* and it runs 39-46*! Our appliance store has been out twice.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Response from geappliances.comBy Adrian, GE_Appliances, December 14, 2023
Hi there! Thank you for your valuable feedback. We are so sorry that your refrigerator is not staying at your desired temperature. This is not normal operation and is definitely not the experience that we strive for. We recommend scheduling service with one of our certified technicians to get this issue diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this refrigerator!
on January 13, 2024
Posted by: Dsuhome4u
Had my old refrigerator for 17 years replaced it with this one and I love it. Lots of space, light and bright inside, easy to organize and find everything. Counter depth fits perfectly.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on February 15, 2024
Posted by: NJ Fridge
Great looking refrigerator with ample space for food storage, deep brackets in doors for storing larger bottles.
Written by a customer while visiting geappliances.com