Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
4
Awesome
on January 6, 2024
Posted by: thejosh
I bought a new fridge for my kitchen and I'm loving it.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Maker doesn't work on new Refrigerator day 1
on December 16, 2023
Posted by: sus49
Second refrigerator, ice maker does not work on day of installation. Never buy another GE appliance as long as I live. Now I have to have a service man come out to fix a brand new ice maker.
Response from geappliances.comBy Adrian, GE_Appliances, December 27, 2023
Hi! We appreciate you taking the time to provide us with your feedback. We are so sorry that the icemaker is not working on your new refrigerator. This is not normal operation, and this is definitely not the consumer experience that we strive for. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on December 7, 2023
Posted by: Anonymous
Our brand new GE refrigerator can't keep a constant cold temp. We have it set at 34* and it runs 39-46*! Our appliance store has been out twice.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Response from geappliances.comBy Adrian, GE_Appliances, December 14, 2023
Hi there! Thank you for your valuable feedback. We are so sorry that your refrigerator is not staying at your desired temperature. This is not normal operation and is definitely not the experience that we strive for. We recommend scheduling service with one of our certified technicians to get this issue diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with this fridge
on November 19, 2023
Posted by: 2oldfools
from Machiasport, ME
We thought it was going to hold less food than the fridge we had that died. But this was a great surprise. The doors hold quite a bit and the drawers are greatness. It’s quiet and looks great. So happy with our purchase!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on November 19, 2023
Posted by: DonaldW
from St. Louis, MO
Beautiful appliance - looks great in the kitchen and perfect for the counter depth
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer Door Problem
on November 9, 2023
Posted by: New GE Fridge 2023
from Honolulu, Hawaii
Freezer door does not close properly. Called GE warranty service and still not repaired
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 10, 2023
Hello! Thank you for your feedback. We are extremely sorry to hear that your freezer door is not closing properly. This is definitely not the experience that we strive for with our products, and we recommend scheduling service.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this freezer door issue resolved as quickly as possible! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this freezer door issue resolved as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
more space
on October 16, 2023
Posted by: LRS 2024
from florida
very narrow depth, not alot of interior space, freezer drawers not easy to pull
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEAppliances, GE_Appliances, October 17, 2023
Greetings! Thank you for leaving us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the internal capacity of the unit and the freezer drawers. This is not the consumer experience that we strive for, and we will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful refrigerator
on October 8, 2023
Posted by: Fridge365
from Spokane, WA
It is a beautiful refrigerator. The plastic around the edges won't come off though so we are stuck wirh tiny pieces of plastic everywhere. The refrigerator section is great and convenient. The freezer section is a little small, but the bins are deep, so it is hard to organize it so you can find everything.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com