Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
5
Fantastic controls, inside space, organization.
on September 2, 2025
Posted by: DD110
Very happy with my new refrigerator. All the features are great and user friendly. Highly recommend GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great storage and nice, clean look.
on September 23, 2025
Posted by: KDT64
from Beverly, MA
[This review was collected as part of a promotion.] I am very pleased with this refrigerator storage space and look. It was installed just 2 months ago, so I cannot speak to how well it will hold up over time. The design of the space, drawers and shelves in door is just right for our home.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor lasted less than 4 years
on October 2, 2025
Posted by: DisappointedbyGE2025
Refrigerator was purchased 4/2022, compressor failed 10/2025.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, October 3, 2025
We want to help you with your refrigerator. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
I am very happy with this storage size .
on October 22, 2025
Posted by: Anonymous
from Monroeville, Ohio
[This review was collected as part of a promotion.] I am very happy with my new GE refrigerator.
Lots of storage space on the doors. Freezer space is better than my previous refrigerator.
Lots of storage space on the doors. Freezer space is better than my previous refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Sadly, a lemon
on November 2, 2025
Posted by: elight5
from Portland, Or
[This review was collected as part of a promotion.] I liked the refrigerator well enough, but it just hasn't lasted long enough. We bought it in 2021, and the compressor has been having problems for over a year. We can't keep much food in it, or everything either freezes or it becomes too warm until we remove half of what's in there. This refrigerator was a lemon with a poor warranty.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, November 4, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Needed the exact same fridge that I had
on November 16, 2025
Posted by: DJOK56
from Oklahoma
[This review was collected as part of a promotion.] I’ve owned an identical refrigerator for the past 10+ years. Definitely needed it in the Slate color to match my other appliances. The size is great for both the size of my kitchen and family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design and quality control.
on March 3, 2026
Posted by: Stephen1962
Fridge does not cool. Failed out of box,
Due to installation delay, failure was not detected during warranty coverage period. Not satisfied .
Due to installation delay, failure was not detected during warranty coverage period. Not satisfied .
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, March 4, 2026
We encourage you to contact our GE Appliances service team - Bodewell by calling 1-833-426-3393 to schedule an appointment to have your refrigerator evaluated and repaired as needed. The specifics of the manufacturer's warranty is shown on page 51 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--170s5gi6--/d0b4e5f8e545a0f8fac0aae3c6a2061c3c5de582.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
2
One just like it lasted less than 5 years
on May 15, 2026
Posted by: Karru
from Ohio
Honestly, I bought the same refrigerator we had because I don’t like change, but the one we replaced wasn’t even 5 years old and need a new compressor. Hoping this lasts longer. If it doesn’t, we will never be purchasing a GE appliance again. We’ll see……
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, May 19, 2026
We appreciate you being a loyal GE Appliance customer. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to
help.
help.
Written by a customer while visiting geappliances.com