Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
4
Overall a good refrigerator
on January 28, 2021
Posted by: EBWS
from Denver, CO
This was not our first choice, but we needed to get a new refrigerator quickly, as our old one was failing and the others would take too long to get delivered. This one was more expensive than the two we preferred. So far we like it overall. The main issues we have at this point are the fridge doors need to be pushed hard to get them to close and the freezer drawer is a little bit difficult to open. Make sure you have the tilt bracket installed to keep the refrigerator from moving when you pull hard to open the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Don't know what I'm paying for
on January 25, 2021
Posted by: CharlotteNC01
from Charlotte NC
I don't know why they ask for reviews two weeks after I get an item that should be looked at long term but here it goes... This refrigerator has two compressors which should make food fresher, has only has an ice maker on the bottom and feels like a mid level fridge so I don't know why it costs as much as it does. The freezer door is hard to open. The fridge doors hold a lot of items and has good lighting. I also have an issue with the temperature reading differently than what was on the door. I will be happy if this lasts a decade or so.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2021
Hello there CharlotteNC01,
We do appreciate you taking time to post your review. We're sorry to hear the freezer door is hard to open. If the doors are hard to open, try waiting 10-15 seconds for the air to equalize. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope your refrigerator lasts a long time as well. Keep in touch! Mike@GEA
We do appreciate you taking time to post your review. We're sorry to hear the freezer door is hard to open. If the doors are hard to open, try waiting 10-15 seconds for the air to equalize. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope your refrigerator lasts a long time as well. Keep in touch! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great door shelf space and temperature control
on January 16, 2021
Posted by: Shoesnow
from Charleston, WV
Great door shelf space and temperature control for the drawers and shelves.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 8, 2023
Greetings! Thank you for taking the time to provide us with feedback. We are ecstatic to hear that you are loving your new refrigerator and its capcity. This is such a beautiful model with many great features. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the appearance
on January 11, 2021
Posted by: 7868
from CT
Great looking. Love the size and design. I have had many GE appliances over the years and have always been happy with the appearance and design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refrig
on January 10, 2021
Posted by: GERefrig2020
from NJ
Good except for 3 things:
1. Freezer compartment difficult to open - takes both hands.
2. Unit rolls forward when opening Freezer compartment - should have caster locks rather than having to drop leveling feet.
3. Climate Zone single compartment in Refrigerator should be two separate units so both refrigerator doors are not required to be opened to access it.
1. Freezer compartment difficult to open - takes both hands.
2. Unit rolls forward when opening Freezer compartment - should have caster locks rather than having to drop leveling feet.
3. Climate Zone single compartment in Refrigerator should be two separate units so both refrigerator doors are not required to be opened to access it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer drawer tighter than fort knox’s vault
on January 10, 2021
Posted by: Cant get to my ice cream
from Jacksonville FL
Just received this new fridge. The freezer drawer is difficult to open. In fact when trying to open the door it pulls the entire fridge forward out of its spot. The wheels don’t lock so the entire fridge rolls out of place. Makes it very easy to get behind it to clean but you cant get your food in or out of the freezer with out pushing very hard on the fridge doors while pulling on the freezer drawer. Does the warranty cover chiropractor visits? You will need to purchase some kind of wheel chocks to hold the thing in place. **If you have any kind of disability or mobility issues you are in for trouble with this fridge. Aesthetically it is a very handsome fridge and everything else seems ok. They should market this as a fridge/exercise machine combo deal. Unfortunately I am stuck with it now because you can’t find a fridge anywhere. I was forced into getting this one as there were no other choices available. All the reviews give GE good marks however this issue was mentioned in other reviews and I figured they were exaggerated and I could handle a drawer, just tug a little harder no bug deal. But this is much more than a tug this like trying to pull an elephant through a door. I had my 24 year old give it a try as well just be sure and it wasn’t just me. She couldn’t get it open either without a struggle.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 20, 2021
Hello - We appreciate you taking the time to share your review. Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened.
Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. Re-level the refrigerator if necessary. Thank you so much for your feedback regarding the freezer drawer! Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food. We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@GEA
Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. Re-level the refrigerator if necessary. Thank you so much for your feedback regarding the freezer drawer! Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food. We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Pretty design and lots of storage
on January 6, 2021
Posted by: Hynes23
The fridge we purchased ended up coming damaged off the truck. GE sent a technician out and ordered a new door without hesitation. The fridge works great and it looks nice in our kitchen !
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the lighting
on January 1, 2021
Posted by: Whatever2021
from Illinois
Very pleased with the unit. Only thing we do not like is the freezer is so hard to pull open it moves the refrigerator even with the feet screwed down
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com