Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
3
Disappointed with doors
on July 28, 2021
Posted by: Iamnotarobot2
from College Station
We only bought this refrigerator because of the 4 week available date. Other models were out of stock or a very long wait to get them.
When we received the unit we were VERY disappointed that the refrigerator doors opened way to far and hit our walls & cabinets. (There was no way to adjust this, or purchase any additional parts to correct this)
We also noticed, in the freezer, that frost would build up on items. We finally figured out that we had to be very diligent to manually slide the upper food rack back, EVERY time we used it. Just closing the freezer drawer didn't get the rack back far enough.
When we received the unit we were VERY disappointed that the refrigerator doors opened way to far and hit our walls & cabinets. (There was no way to adjust this, or purchase any additional parts to correct this)
We also noticed, in the freezer, that frost would build up on items. We finally figured out that we had to be very diligent to manually slide the upper food rack back, EVERY time we used it. Just closing the freezer drawer didn't get the rack back far enough.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 29, 2021
Hello - We are sorry that the refrigerator doors open too far and there is not a way to adjust it. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. We are glad your freezer does not have frost built up on items any more. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the layout!!!
on July 24, 2021
Posted by: Pat7311
from Jenison, Michigan
So much room!! Really like the two doors and the bottom freezer with the extra drawer inside!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works as expected and looks nice, too
on July 19, 2021
Posted by: GEgirl1234567890
from Alabama
We've only had the refrigerator installed for a few weeks, but so far so good. It's really cool in both temperature and style.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice design, very frosty
on July 17, 2021
Posted by: Retoocs
from Maine
I have now had to thaw out the freezer three times in the last year since this product was installed. My last freezer never ever needed this. This is a very expensive way to spend my afternoons with my head stuck in there trying to defrost it. Not at all cool!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 19, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator's freezer is needing to be thawed repeatedly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on July 17, 2021
Posted by: KB174
from Seattle
Lots of room. We like the icemaker inside freezer. Its easy to open freezer drawer and get ice. The last GE refrigerator had ice and water dispenser in door and it was always failing. We think it looks better, cleaner lines, without the dispenser too. We like the door open warning. Sometimes we leave door open too long while preparing to cook and this reminds us which helps save energy. It is also very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on July 6, 2021
Posted by: Woohoo21
from Reading, Ohio
Our refrigerator/ freezer was just installed this morning ( the delivery and set up guys were very nice, knowledgeable and efficient) We haven’t started using it yet but I LOVE the look of it !!
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on July 3, 2021
Posted by: Bestliteman
We absolutely love our new refrigerator! It's performing at the highest level and doing it well. Love the icemaker and the french doors.
I would recommend this to a friend!
Features
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Counter Depth Refrigerator
on June 25, 2021
Posted by: CDR21
from Waco tx
I am very happy with my new GE counter depth refrigerator. It has a very clean look on the outside, very good lighting on the inside and makes a ton of ice. There is enough space to hold all my groceries and it holds the temperature very well. Very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com