Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Average customer rating
4.3
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
245
4 Stars
98
3 Stars
27
2 Stars
14
1 Star
21
86%of customers recommend this product.
(
316 out of
367)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
5
Love the lighting
on January 1, 2021
Posted by: Whatever2021
from Illinois
Very pleased with the unit. Only thing we do not like is the freezer is so hard to pull open it moves the refrigerator even with the feet screwed down
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Pretty design and lots of storage
on January 6, 2021
Posted by: Hynes23
The fridge we purchased ended up coming damaged off the truck. GE sent a technician out and ordered a new door without hesitation. The fridge works great and it looks nice in our kitchen !
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the appearance
on January 11, 2021
Posted by: 7868
from CT
Great looking. Love the size and design. I have had many GE appliances over the years and have always been happy with the appearance and design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great door shelf space and temperature control
on January 16, 2021
Posted by: Shoesnow
from Charleston, WV
Great door shelf space and temperature control for the drawers and shelves.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 8, 2023
Greetings! Thank you for taking the time to provide us with feedback. We are ecstatic to hear that you are loving your new refrigerator and its capcity. This is such a beautiful model with many great features. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Don't know what I'm paying for
on January 25, 2021
Posted by: CharlotteNC01
from Charlotte NC
I don't know why they ask for reviews two weeks after I get an item that should be looked at long term but here it goes... This refrigerator has two compressors which should make food fresher, has only has an ice maker on the bottom and feels like a mid level fridge so I don't know why it costs as much as it does. The freezer door is hard to open. The fridge doors hold a lot of items and has good lighting. I also have an issue with the temperature reading differently than what was on the door. I will be happy if this lasts a decade or so.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2021
Hello there CharlotteNC01,
We do appreciate you taking time to post your review. We're sorry to hear the freezer door is hard to open. If the doors are hard to open, try waiting 10-15 seconds for the air to equalize. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope your refrigerator lasts a long time as well. Keep in touch! Mike@GEA
We do appreciate you taking time to post your review. We're sorry to hear the freezer door is hard to open. If the doors are hard to open, try waiting 10-15 seconds for the air to equalize. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope your refrigerator lasts a long time as well. Keep in touch! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall a good refrigerator
on January 28, 2021
Posted by: EBWS
from Denver, CO
This was not our first choice, but we needed to get a new refrigerator quickly, as our old one was failing and the others would take too long to get delivered. This one was more expensive than the two we preferred. So far we like it overall. The main issues we have at this point are the fridge doors need to be pushed hard to get them to close and the freezer drawer is a little bit difficult to open. Make sure you have the tilt bracket installed to keep the refrigerator from moving when you pull hard to open the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking fridge.
on January 31, 2021
Posted by: ricky1301
from Atlanta, Ga
Abundant space, quiet operation, needs larger ice bin for bottom freezer section.
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 26, 2021
Hi ricky1301, we're pleased to see your new refrigerator is running so well and quietly. In addition, we'll be sure to take your suggestion into consideration. Welcome to the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on February 3, 2021
Posted by: aaphilly
from Lansdale PA
We've only had the fridge for about 2 months but all things are working as expected. Ice production is quick so we have to turn off the ice maker occasionally if we don't use up enough ice to keep the little bin from overflowing. Fridge and freezer are easy to keep clean and there's plenty of space for us with some practice. Overall, a great buy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com