Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Stainless Steel
Customer Rating
5
Works perfect for us!
on October 12, 2022
Posted by: Sunflower Lady
from Buffalo, NY
We had to get a counter depth fridge with our kitchen remodel and found this one which we love. Since we have 2 other refrigerators in basement and garage, the capacity in this is perfect and there’s plenty of room for the essentials.. The ice maker is very efficient
Recently purchased unit. Had a power outage two days later. After restoring electrical service, the power consumption appeared to be excessive. What is the expected power consumption from a power off state, to the time refrigerator reaches cooled down steady state temperature?
It is quiet, has a large refrigerator capacity, Not as much freezer space as I had hope for. Would have wanted glass shelves and metal trim, this is a no frills appliance. It’s will do the job no bells or whistles.
This refrigerator has the most space inside for being a counter depth product. I like the quality of the drawers in the refrigerator and also like the space in the freezer.
Bought this fridge. The compressor went within a month. I was told the refrigerant changed and caused the compressor to fail. A friend with a similar fridge said they heard it was a known problem and it would fail between two weeks and 6 months. It wouldn't be too big of a deal, but it takes a week or so to get someone out to diagnose it and another week or so to get the parts and repair it. If they know it's a problem, fixe it prior to selling it or send the first repair person with all of the parts. Not fun
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 28, 2022
Hello - Thank you for taking the time to write a review. While we're glad to see you enjoy this refrigerator's appearance and features, we regret to hear the compressor failed within only one month. This is certainly not the experience we'd want you to have, and we apologize for the inconvenience it has caused. We strive to make durable, long lasting appliances to last for years, so please know we value your feedback and will share your review with our product development team for any necessary improvements.
Our appliances come with a limited one-year warranty which covers any part of the refrigerator which may fail due to a defect in materials or workmanship. We provide all labor and related service free of charge to replace the defective part. When scheduling service, please call 1-800-432-2737 or go online here: https://www.geappliances.com/ge/service-and-support/service.htm -- We're confident our tech will fix your refrigerator in no time.
If you have any questions or concerns, please contact us; we're always glad to help in any way we can. Best wishes. -Shayla@GEA
Our fridge died after over a decade and this was available quickly. Talk about sticker shock! No filtered water port but there is an ice maker. The interior is white plastic and glass which is spacious but very cheap looking to me. But, it keeps things cold.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances , September 23, 2022
Hello, thanks for reaching out to us. We know purchasing a new appliance is a big deal! We're sorry to hear that the lack of a water port and the interior plastic and glass materials have been a bit of a disappointment. We hate to hear that and always want you to love your new appliances.
Your feedback is very important to us and helps us to make improvements in the future. We are happy to hear that the ice maker and storage capacity have been a plus for your home. If you have any questions about your new refrigerator let us know. We are always here to help - Sydney@GEA