Customer reviews from brother-usa.com
Brother - TN660 2-Pack High-Yield Toner Cartridges - Black
Average customer rating
3.9
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
22
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
6
Customer Reviews for Brother - TN660 2-Pack High-Yield Toner Cartridges - Black
Customer Rating
1
bad toner
on June 18, 2020
Posted by: apple123
from new york
bad bad bad bad bad bad bad bad bad bad bad bad bad i never print 2600 page
Response from brother-usa.comBy Brother, Customer Service, June 24, 2020
Hi, The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Print cartridges
on November 4, 2024
Posted by: Pastor John Washburn
from Anna, Texas
Have used two of these over the past 3 years and they preformed perfectly. Highly recommend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good long lasting carts but drivers not available.
on March 10, 2025
Posted by: RandomCanyon
from California
This is the fourth cart for my HL-l2380DW home office printer. The printer itself is very good and the cart is also fairly long lasting in my usage. BUT
the print is a bit light. My Mac driver does not seem to have a "density of print" control panel. I have looked everywhere and since you have only got Iprint + scan (which is useless by the way for controlling the printer) and have not updated your native software for mac with my newer OS. (I end up using Preview and CUPs driver to print.
the print is a bit light. My Mac driver does not seem to have a "density of print" control panel. I have looked everywhere and since you have only got Iprint + scan (which is useless by the way for controlling the printer) and have not updated your native software for mac with my newer OS. (I end up using Preview and CUPs driver to print.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Cradle to grave replacement cartridge process
on September 27, 2022
Posted by: Smil42
from Columbus, OH
[This review was collected as part of a promotion.] These cartridges seem to last forever, but when it was time for a replacement, I bought the Brother cartridge and was delighted by the simple process to return the spent/empty cartridge back to the manufacturer in the packaging. No waste going in the trash.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother printer works great
on January 4, 2023
Posted by: Anonymous
from Bangor, Maine
Have had no problems with Brother printer, works great
Written by a customer while visiting brother-usa.com
Customer Rating
5
Clear Copies
on January 9, 2023
Posted by: Carole
from Alachus, FL
Delivered in a good timeframe and undamaged. Delivers nice, clear copies.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Unhappy Brother owner!
on January 30, 2023
Posted by: Bill G
from Durham, NC
Brother printer shows toner low after replacing cartridge! Scanner no longer works with my MacBook, so will replace printer scanner with another manufacturer!
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 30, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother printer. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would love to hear more details to be able able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
You are a valued customer to us. We would love to hear more details to be able able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
TN660 Does magic, brings printers back to life
on March 18, 2023
Posted by: Mike Form
The product accomplished what I needed. The printer was no longing printing on paper. Buying a new TN660 toner cartridge brought my printer back to life. I really like that this cartridge had more magic black stuff so it will last longer. I would recommend that you should get a new toner cartridge too when the one you have no longer works.
Written by a customer while visiting brother-usa.com