Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(421 Reviews)
Rating breakdown 421 reviews
5 Stars
252
4 Stars
99
3 Stars
29
2 Stars
18
1 Star
23
85%of customers recommend this product.
(
322 out of
380)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
5
Love the look
on October 19, 2022
Posted by: Ddstock
from Bethany Beavh De
Just got my frig yesterday.Love the look. Lots of room and drawers . The door shelves are very roomy and enough room for tall items.
Freezer has baskets and very roomy….Highly recommend this unit!
Freezer has baskets and very roomy….Highly recommend this unit!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Classy & Clever Practical
on December 21, 2022
Posted by: Toelowe
from Boise, Idaho
Love the features in our French door GE. It's Counter top depth but still feels intensity bigger than previous fridge with larger dimensions. Love the gradual brightness of the LED lights and the knowledge I won't need to worry acid replacing those fridge lights nearly as often if ever. Put thermometers in and the settings are very accurate. Love the fridge!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks nice but thermostat needs moved improved
on December 21, 2022
Posted by: Mike8383
from Iowa
Cannot get the fridge to stay cold. It is cold, but frequently 40° or higher. I have it set to 34°, recommended is 37°. I've had service out twice but no resolution. How many times can I say, the fridge is not cold enough before something is done? I don't think thermostat meant to be replaced is why the hassle.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, December 22, 2022
We're happy to hear that you like your refrigerator's appearance, but we hate to hear of the trouble that you've had with the temperature. We apologize for any inconvenience. If problems continue to persist, we encourage you to reach out to our service department again for help.
Let us know if we can be of assistance.
All the best,
Kianna@GEA
Let us know if we can be of assistance.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It's ok
on January 23, 2023
Posted by: Frig101
from AZ
The drawers are not as deep as my last counter-depth refrigerator; they put the extra into the door trays. I would rather larger shelves and drawers. The bottom of the "climatezone" (whatever that is?) are not smooth (lot of nooks and crannies - I don't know why) so stacking my individual guacamole and apple sauce cups is problematic. The freezer tray and the bottom are also not flat - makes it very hard to stack things. What are you going to do? Once you have it, you're stuck. I guess I'm not real happy.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy GE Appliances, January 24, 2023
Hello - We appreciate you reaching out and leaving your feedback. It means a lot to us.
We're glad that you are a fan of the appearance and performance, it is good to know what we are doing well. However, we are really sorry to hear that the drawers and climate zone aren't providing enough space for you.
We are going to definitely send your feedback over to our product team to take a look, we want to make sure going forward we accommodate every kind of space requirement. Again, we apologize this model hasn't exceeded your expectations.
Stay safe out there.
Jonathon@GEA
We're glad that you are a fan of the appearance and performance, it is good to know what we are doing well. However, we are really sorry to hear that the drawers and climate zone aren't providing enough space for you.
We are going to definitely send your feedback over to our product team to take a look, we want to make sure going forward we accommodate every kind of space requirement. Again, we apologize this model hasn't exceeded your expectations.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on January 24, 2023
Posted by: TMax66
Door storage too big, veg and fruit and meat drawers too small. I would rather have the space in the main part of the frig instead of the doors. The freezer drawer squeaks from day one and I have to be careful to push the top freezer drawer shut first otherwise it doesn't close properly. Ice maker is good.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
1
Response from geappliances.comBy GE Appliances, January 25, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator. We know it’s frustrating when you buy a new appliance only to find yourself unhappy with it, especially something as prominent as a fridge. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We recommend taking a look at the article below for tips on eliminating the squeaking of a refrigerator door hinge or drawer.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator. We know it’s frustrating when you buy a new appliance only to find yourself unhappy with it, especially something as prominent as a fridge. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We recommend taking a look at the article below for tips on eliminating the squeaking of a refrigerator door hinge or drawer.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
worked great for 5months then downhill
on February 17, 2023
Posted by: 21gojeepn
from South Wilmington, IL
Worked great for 5 months now have had service out approx 6 times changed every board, thermister and cpu. The refriderater will not cool below 40 degrees no mater what temp you set it at I have put 2 digital wifi thermostats in there with temp tracker and it averages 42 degrees sometimes as high as 46 degrees and am being told this is normal.....
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Hello there! Thank you for taking the time to provide feedback. We are so sorry to hear that your new refrigerator is experiencing these issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size
on March 6, 2023
Posted by: Dlb21
from St louis
We like our new refrigerator. It fits better in the designated area and has features like a large meat drawer. Freezer section is also large. The proof will be in the pudding as they say. Our last LG had to be repaired three time in 6 years and we said goodbye
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love our counter depth fridge
on March 10, 2023
Posted by: KKJLK
from GI, NE
I was really concerned that I would lose room in our new counter depth fridge, but we with the nice door shelves, we actually have more room. We purchased slate and really glad we did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com