Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
245
4 Stars
98
3 Stars
27
2 Stars
14
1 Star
21
86%of customers recommend this product.
(
316 out of
367)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
1
worked great for 5months then downhill
on February 17, 2023
Posted by: 21gojeepn
from South Wilmington, IL
Worked great for 5 months now have had service out approx 6 times changed every board, thermister and cpu. The refriderater will not cool below 40 degrees no mater what temp you set it at I have put 2 digital wifi thermostats in there with temp tracker and it averages 42 degrees sometimes as high as 46 degrees and am being told this is normal.....
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Hello there! Thank you for taking the time to provide feedback. We are so sorry to hear that your new refrigerator is experiencing these issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love our counter depth fridge
on March 10, 2023
Posted by: KKJLK
from GI, NE
I was really concerned that I would lose room in our new counter depth fridge, but we with the nice door shelves, we actually have more room. We purchased slate and really glad we did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple & good size
on May 23, 2023
Posted by: SuellenL
from Galway NY
The model has a few less features than the one it replaced. But nothing you would miss unless you had the higher end model.
One thing that continues to drive me crazy is the plastic wrapped around the refrigerator. It’s good that it’s protected, but the little pieces of plastic are impossible to remove completely
One thing that continues to drive me crazy is the plastic wrapped around the refrigerator. It’s good that it’s protected, but the little pieces of plastic are impossible to remove completely
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful refrigerator
on October 8, 2023
Posted by: Fridge365
from Spokane, WA
It is a beautiful refrigerator. The plastic around the edges won't come off though so we are stuck wirh tiny pieces of plastic everywhere. The refrigerator section is great and convenient. The freezer section is a little small, but the bins are deep, so it is hard to organize it so you can find everything.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with this fridge
on November 19, 2023
Posted by: 2oldfools
from Machiasport, ME
We thought it was going to hold less food than the fridge we had that died. But this was a great surprise. The doors hold quite a bit and the drawers are greatness. It’s quiet and looks great. So happy with our purchase!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Maker doesn't work on new Refrigerator day 1
on December 16, 2023
Posted by: sus49
Second refrigerator, ice maker does not work on day of installation. Never buy another GE appliance as long as I live. Now I have to have a service man come out to fix a brand new ice maker.
Response from geappliances.comBy Adrian, GE_Appliances, December 27, 2023
Hi! We appreciate you taking the time to provide us with your feedback. We are so sorry that the icemaker is not working on your new refrigerator. This is not normal operation, and this is definitely not the consumer experience that we strive for. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your ice maker back up and running as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this refrigerator!
on January 13, 2024
Posted by: Dsuhome4u
Had my old refrigerator for 17 years replaced it with this one and I love it. Lots of space, light and bright inside, easy to organize and find everything. Counter depth fits perfectly.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on February 15, 2024
Posted by: NJ Fridge
Great looking refrigerator with ample space for food storage, deep brackets in doors for storing larger bottles.
Written by a customer while visiting geappliances.com