Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
252
4 Stars
99
3 Stars
29
2 Stars
17
1 Star
23
85%of customers recommend this product.
(
322 out of
380)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
2
Not happy with several things
on July 30, 2021
Posted by: tatiana333
from Tucson, AZ
The seals on the doors are so tight that when I try to open the freezer, the entire fridge moves. I have to constantly move the fridge back in place and you need lots of muscle to finally get the freezer door open. Also, the top doors do not close without lots of pushing. The freezer compartment is a joke. The top tray does not pull out far enough so there are items in the back that are not visible without bending way down to see them. All the rest of the items must be piled on top of each other, blocking the view of many items. I absolutely HATE the freezer!! The top of the fridge is great, but that does not make up for the issues with the freezer. I don't recommend this.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 2, 2021
Hi - We're so sorry to hear you are not pleased with the freezer on your beautiful new refrigerator. This is not the owner experience we want for you. You are correct regarding the door gaskets. It is possible due to the size of the doors and the strength of the door gaskets, for the refrigerator to roll or move when one of the doors is opened. Since the rollers/wheels do not lock in place, it may help to place a piece of wood (shim), a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. Then re-level the refrigerator if needed. We would recommend having the refrigerator door checked by service as it should not be that difficult to close. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment. We appreciate your feedback regarding the design of the freezer compartment storage and will be happy to share your concerns with the refrigeration design team. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Wish it had filtered water!
on August 26, 2021
Posted by: KellyWohleb
from Cincinnati, Ohio
The refrigerator looks nice and sleek. I do wish it had filtered water. I also wish it had a basket in the freezer door for storage. It can hold a lot overall.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we wanted.
on September 30, 2021
Posted by: To43
from Hurlockmd
We have always purchased GE products for our home, and always been very pleased with them. We look forward to enjoying these as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fridge
on October 26, 2021
Posted by: T142
This is our first 3 door fridge and there is so much extra space, it’s really nice! The only downfall is one of the brackets was not install correctly and it shakes the elves a lot.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
GE refrigerator
on October 27, 2021
Posted by: DebFread
from Rosemount MN
I really like the size. Fits beautifully in my spot. Food seems to be keeping longer then in my old frig .Love the adjustable shelving. Cons. kind off noisy and freezer door is hard to pull open.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best decision to continue with GE!
on December 17, 2021
Posted by: Aerobic2
from Milford NH
I have owned GE appliances for our entire 40 year marriage so I decided to stick with GE for our brand new retirement home. I love all the features and the lighting in both fridge and freezer is awesome. The ease of opening freezer drawers is especially helpful as we age in place. Love the darker stainless color which "pops" with my cream cabinets. We bought a suite of GE appliances due to our experience of GE dependability.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on January 26, 2022
Posted by: vern50
from jefferson county, mo.
We like the look of the refrigerator and the temperature controls in the door. We like the spacious storage area in the doors and shorter depth of interior shelves, making food more easily accessible.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look and space wish it had water
on March 16, 2022
Posted by: Anonymous
Love everything about it. Wish the price for the counterdepth 23 cubic ft. wasn’t more then the 27 cubic ft. And the lack of a water dispenser is not ideal especially when you have an ice maker.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com