Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
245
4 Stars
98
3 Stars
27
2 Stars
14
1 Star
21
86%of customers recommend this product.
(
316 out of
367)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
4
Very functional style
on August 27, 2023
Posted by: Mitchej2172
Counter depth style fits and looks great, French door with lower freezer is better than our previous side by side unit. Stainless steel is nice., however some of the shelving summed very cheap quality. We have doubts that this refrigerator will function for 17 years like our old GE side by side . But overall we like it a lot and we are happy with our purchase .
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
more space
on October 16, 2023
Posted by: LRS 2024
from florida
very narrow depth, not alot of interior space, freezer drawers not easy to pull
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEAppliances, GE_Appliances, October 17, 2023
Greetings! Thank you for leaving us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the internal capacity of the unit and the freezer drawers. This is not the consumer experience that we strive for, and we will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer Door Problem
on November 9, 2023
Posted by: New GE Fridge 2023
from Honolulu, Hawaii
Freezer door does not close properly. Called GE warranty service and still not repaired
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 10, 2023
Hello! Thank you for your feedback. We are extremely sorry to hear that your freezer door is not closing properly. This is definitely not the experience that we strive for with our products, and we recommend scheduling service.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this freezer door issue resolved as quickly as possible! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this freezer door issue resolved as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on November 19, 2023
Posted by: DonaldW
from St. Louis, MO
Beautiful appliance - looks great in the kitchen and perfect for the counter depth
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on December 7, 2023
Posted by: Anonymous
Our brand new GE refrigerator can't keep a constant cold temp. We have it set at 34* and it runs 39-46*! Our appliance store has been out twice.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Just put in a new motherboard...no difference. He was going to call GE to see what to do next.
Response from geappliances.comBy Adrian, GE_Appliances, December 14, 2023
Hi there! Thank you for your valuable feedback. We are so sorry that your refrigerator is not staying at your desired temperature. This is not normal operation and is definitely not the experience that we strive for. We recommend scheduling service with one of our certified technicians to get this issue diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Let us know if any additional assistance is needed. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Awesome
on January 6, 2024
Posted by: thejosh
I bought a new fridge for my kitchen and I'm loving it.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful and spacious design
on January 10, 2024
Posted by: Smurt
from Glen Head
I love the design in general, the only reason I give four start is the locking door system., The left door has to close first in order to fully close the refrigerator. The locking mechanism is weird and it should be independent per door.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good News/Bad News
on January 28, 2024
Posted by: GE Fridge 2024
This fridge is much smaller than I thought it would be. I was told I would have running cold filtered water, which is available in the larger, model. I didn't find out until delivery that my model, the counter depth, doesn't have that luxury. All the shelves and bins are much smaller than my last fridge which was also a counter depth model. I don't know why this one is so small inside. I do like the large gallon size storage in the doors and the layout of the freezer. I also appreciate the fact that the ice maker keeps the ice coming constantly. I hate the tons of plastic that needs to be pulled out of every inch of metal lining this fridge. Take it off before delivery.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 30, 2024
Thank you for sharing this review with us. We apologize for the aspects of this refrigerator that did not meet your expectations. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. The insight you’ve given us will be sent to our design and quality teams for review and future development. We appreciate your time and value your opinions. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com