Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
245
4 Stars
98
3 Stars
27
2 Stars
14
1 Star
21
86%of customers recommend this product.
(
316 out of
367)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
4
Grid
on July 6, 2022
Posted by: Plitchasocks7
from Nj
Nice looking and fits well in our kitchen. Good space
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
The refrigerator's still in doubt
on July 11, 2022
Posted by: AlB1
from West Virginia
So far I have had this refrigerator for almost 3 weeks. I think it is a beautiful and well built model. however, I am finding the fridge portion doesn't seem to keep the Temperature it is set to. Whether it is set to 34 or 37 degrees, it will read on an analog and digital thermometer I put inside 38 to 41 degrees. I have called the service department where I purchased it from and they are going to see what is the problem. Could it be a firmware or maybe something else? Has this refrigerator been checked before shipping? This shouldn't be happening to a new refrigerator.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 19, 2022
Hi - Thank you for taking the time to share your insights into the operation of your new GE Appliances refrigerator. While we are thrilled to hear how pleased you are with the appearance, features and construction of the unit, we are sorry to hear you have doubts regarding the accuracy of the internal temperatures. We do understand your concerns with possibly needing service so soon after purchase and apologize for any inconvenience this may cause you.
To ensure you are getting the most accurate readings when measuring the temperature please try the following: place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning, compare the internal temperature reading with your desired temperature setting on the controls. If you still feel there is an issue, please call GE Appliances service at 1-800-432-2737 to have it checked. All our best! Vikki@GEA
To ensure you are getting the most accurate readings when measuring the temperature please try the following: place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning, compare the internal temperature reading with your desired temperature setting on the controls. If you still feel there is an issue, please call GE Appliances service at 1-800-432-2737 to have it checked. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty good refrigerator
on July 11, 2022
Posted by: Ardelll
from Overgaard, AZ
It's stylish and the stainless steel really doesn't show finger prints. The only thing I don't like about it is that the right hand door doesn't close by itself. I have to push it closed.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Squealing Noise Driving Me Crazy
on July 18, 2022
Posted by: Miamidad
from Cincinnati, OH
Have refrigerator a couple of weeks, making a high pitched squealing noise when running. Had repair tech out to look at it, made the noise briefly, then stopped while he was here, so at least he confirmed he heard it. Started up again about 12 hours after he left, as bad as before, so have another call in.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, July 26, 2022
Hey there, we're very sorry about the squealing noise on your new unit as we know this would be hard to listen to. With that said, please know we're confident our technician will get you taken care of. If you need anything else, you can also find us on social media.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not the quality I expected
on July 26, 2022
Posted by: Jesyka
from NC
The doors sit unevenly, the ice maker doesn’t work well, one of the shelves in the door does not sit right in the door so it will come loose, there are spray foam marks along the bottom edges of the French doors. Sadly, it just isn’t the quality we expected for the price.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 2, 2022
Hey there,
Thank you for providing your insight about this refrigerator. We're quite sorry to hear that it does not live to your expectations and understand your concern. Instructions on leveling the doors can be found on page 39 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-2.pdf&_ga=2.221768792.1908729441.1659358623-1399050172.1598645166
If your ice maker is not working well, please call for a service appointment for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope all is well. Stay safe. Mike@GEA
Thank you for providing your insight about this refrigerator. We're quite sorry to hear that it does not live to your expectations and understand your concern. Instructions on leveling the doors can be found on page 39 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-2.pdf&_ga=2.221768792.1908729441.1659358623-1399050172.1598645166
If your ice maker is not working well, please call for a service appointment for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope all is well. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid Workhorse Fridge
on July 26, 2022
Posted by: KDchef
from Texas
This model's inside layout is efficient & roomy + easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 28, 2022
Posted by: Raloh
from Wiggins Ms
I love the room and the overall look of this refrigerator. I was worried we would lose space with this model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving my new fridge
on July 28, 2022
Posted by: Cioci2
from Mountain Top, PA
Very happy with my new fridge. Exactly what I was looking for and I looked at many different brands and models.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com