Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
4
Beautifully trimmed with nice lighting!
on September 7, 2021
Posted by: Maggie dog
from Redmond OR
We love the deep door shelves and well lit interior. The fingerprint proof finish is
also very handy!!
also very handy!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on September 7, 2021
Posted by: Dan B64
from Washington State
This is my second GE refrigerator, this one noisier than the last one. And for some reason it doesn't come with a dairy tray. There's a place to attach one in the right hand door. I contacted customer service to see if I could buy on but they couldn't help me.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 10, 2021
Hi, Thanks for taking time to rate your beautiful new refrigerator! We appreciate your feedback. A dairy tray doesn't come with your specific model, we're so sorry for any inconvenience this may cause. Also, it is normal to hear a hum or pulsating sound while the refrigerator is operating. We suggest taking a look at page 45 in your manual for normal operating sounds:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
Please know we're here for you whenever you have questions or concerns. Wishing you the very best! - Sharon@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
Please know we're here for you whenever you have questions or concerns. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Ample
on September 1, 2021
Posted by: MikeyPen
from Arlington
Wanted café line but was back ordered so settled for this one. So far so good.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
ice maker broke
on September 1, 2021
Posted by: pcpl
ice maker broke..we only had it about 5 months..dissapointed
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 2, 2021
Hello. We appreciate you reaching out to us about your refrigerator, though we sincerely hate to hear you've had an issue with your ice maker. We know how inconvenient that would be, especially with a new unit, and would like to assist.
After reviewing our system, we do see you have arranged for service. We are confident that once any needed parts have arrived and service has been concluded, your ice maker will work well for you again. We will certainly also send your feedback to our Refrigerator Design team regarding the trouble you've had, for review and possible future adjustment. If you need any updates from the service department, they are available at 1-800-432-2737.
We are happy to help if you have any further questions or concerns. Best wishes! -Sarah@GEA
After reviewing our system, we do see you have arranged for service. We are confident that once any needed parts have arrived and service has been concluded, your ice maker will work well for you again. We will certainly also send your feedback to our Refrigerator Design team regarding the trouble you've had, for review and possible future adjustment. If you need any updates from the service department, they are available at 1-800-432-2737.
We are happy to help if you have any further questions or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Wish it had filtered water!
on August 26, 2021
Posted by: KellyWohleb
from Cincinnati, Ohio
The refrigerator looks nice and sleek. I do wish it had filtered water. I also wish it had a basket in the freezer door for storage. It can hold a lot overall.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
QUIET! Very Very Quiet!
on August 25, 2021
Posted by: 2021chrisg
from Hilton Head, South Carolina
Its cooling compressor is so quiet I hardly know its there!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great frig!
on August 23, 2021
Posted by: Dottie62
from Georgia
This is the 1st counter depth refrigerator I have purchased. Even though it is slightly smaller it is plenty big for me and my husband! There is plenty of storage in the doors I am the freezer is especially good sized!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
More disappointed than I want to be.
on August 8, 2021
Posted by: BummedOut1
from Georgia, USA
Biggest issue is inconsistent temperature readings that almost never match the temp set on door. After 3 weeks, I continue to check temp in the morning after door has not been opened for at least 7-8 hours and temp has been as much as 5 degrees off. Secondly, the doors are not level with one another. I have adjusted them to the max but the left door is still 1/4” higher than left. There is no more adjustment room left on the adjustment screws. Poor design! The fridge is roomy and is easily organized and the freezer space is more than enough for a 2 person household. If not for the temp and door issues, I could easily have rated this fridge much higher.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi, Thanks for taking time to share your feedback. If you're noticing inconsistent temperature readings, please keep in mind the actual temperature may vary slightly from the set temperature based on usage and operating environment. We're sorry for any inconvenience this may cause.
It's very disappointing to hear the left door is still 1/4" higher than the right door. This isn't the way it should be and we certainly hope you will take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We're sure our technician will take good care of you and get this resolved. Thanks for choosing GE Appliances for your home! - Sharon@GEA
It's very disappointing to hear the left door is still 1/4" higher than the right door. This isn't the way it should be and we certainly hope you will take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We're sure our technician will take good care of you and get this resolved. Thanks for choosing GE Appliances for your home! - Sharon@GEA
Written by a customer while visiting geappliances.com