Customer reviews from geappliances.com
GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Average customer rating
4.3
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
253
4 Stars
99
3 Stars
29
2 Stars
19
1 Star
24
85%of customers recommend this product.
(
322 out of
381)
Customer Reviews for GE - 36 in. Wide 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with TwinChill Evaporators - Slate
Customer Rating
2
The refrigerator's still in doubt
on July 11, 2022
Posted by: AlB1
from West Virginia
So far I have had this refrigerator for almost 3 weeks. I think it is a beautiful and well built model. however, I am finding the fridge portion doesn't seem to keep the Temperature it is set to. Whether it is set to 34 or 37 degrees, it will read on an analog and digital thermometer I put inside 38 to 41 degrees. I have called the service department where I purchased it from and they are going to see what is the problem. Could it be a firmware or maybe something else? Has this refrigerator been checked before shipping? This shouldn't be happening to a new refrigerator.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 19, 2022
Hi - Thank you for taking the time to share your insights into the operation of your new GE Appliances refrigerator. While we are thrilled to hear how pleased you are with the appearance, features and construction of the unit, we are sorry to hear you have doubts regarding the accuracy of the internal temperatures. We do understand your concerns with possibly needing service so soon after purchase and apologize for any inconvenience this may cause you.
To ensure you are getting the most accurate readings when measuring the temperature please try the following: place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning, compare the internal temperature reading with your desired temperature setting on the controls. If you still feel there is an issue, please call GE Appliances service at 1-800-432-2737 to have it checked. All our best! Vikki@GEA
To ensure you are getting the most accurate readings when measuring the temperature please try the following: place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning, compare the internal temperature reading with your desired temperature setting on the controls. If you still feel there is an issue, please call GE Appliances service at 1-800-432-2737 to have it checked. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Grid
on July 6, 2022
Posted by: Plitchasocks7
from Nj
Nice looking and fits well in our kitchen. Good space
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I LOVE THIS FRIDGE
on July 2, 2022
Posted by: NanaB113
from Kimberly, ID
When you open the doors you feel like it deserves a standing ovation. It is beautiful and all the food can been seen. It is sleek and efficient and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It appears to be just what we wanted
on June 26, 2022
Posted by: jkatawa
from WA state
The counter depth refrigerator is replacing our 9 year old one that was not. Remodeling the kitchen called for a new refrigerator. Good looking, nice capacity. So far we are very happy.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality..nothing like the old GE
on June 23, 2022
Posted by: RJM79
from Maryland
Brand new refrigerator. Broken door bins and a freezer that won’t freeze less than 2 months after installation. Had to take off work for a second day waiting for technician to come install a pile of parts that trickled in over the last 2 weeks. When technician left after diagnostic visit he called to let me know that it would be August before the parts came in so I guess thats an improvement
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, June 27, 2022
Hello there, thank you for reaching out with this feedback. We are very disappointed to hear about your experience with your freezer no longer working as expected, and we can definitely imagine your frustration.
We are glad to hear that you are already in the repair process with our factory service team, and we appreciate your continued patience as we work to resolve this issue. Please know that we are doing everything we can to work towards a solution as quickly as possible. -Elliot@GEA
We are glad to hear that you are already in the repair process with our factory service team, and we appreciate your continued patience as we work to resolve this issue. Please know that we are doing everything we can to work towards a solution as quickly as possible. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we wanted
on June 17, 2022
Posted by: Jazg
from Lakeville, MN
Love the refrigerator. Can finally see and find everything in it. Only change would be making the lowest drawer 2 parts like the others above it so both doors don’t have to be opened to access it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on June 10, 2022
Posted by: I hate this survey
from Livonia Mi
So far I am very happy with my new refrigerator. It is roomier than I thought it would be. Nice and bright. The freezer isn’t as big as my old one. Which was a GE profile. It had wire racks which I liked better Love the color
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the look.
on June 7, 2022
Posted by: annieabbiealex
from Gaines, MI
Love the french doors and all the ways to adjust the door shelves. Especially love the counter depth option. We just set it up last night so hope we hve many years of good use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com