Customer reviews from geappliances.com
GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator - Fingerprint resistant black slate
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
78
4 Stars
22
3 Stars
5
2 Stars
1
1 Star
6
90%of customers recommend this product.
(
95 out of
105)
Customer Reviews for GE - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator - Fingerprint resistant black slate
Customer Rating
5
Spacious and beautiful!
on October 29, 2022
Posted by: VW58
from Raymore, MO
I LOVE that it is fingerprint resistant. Not as black as I had hoped but I it still looks nice in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Two Weeks In
on October 12, 2022
Posted by: HatD
from Philadelphia PA 19118
Two weeks in! It is keeping temperature well but surprisingly noisy!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
looks great, bottom freezer is what was needed
on September 27, 2022
Posted by: crusher77
quiet, fits great in the space we have. easy access to everything, especially the freezer. temp controls on door an added plus. very happy with product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer’s remorse
on August 22, 2022
Posted by: Thomas21gv
from Wilmington
After waiting three months for the delivery of the refrigerator, we immediately encountered issues with it. The refrigerator made a loud buzzing noise and the freezer door did not seal properly resulting in an excess accumulation of frozen condensation around the door and face panel.
The retailer was notified and arranged for a service company to come out and look at the problems. The earliest appointment was three weeks. The service technician arrived and was able to locate the source of the noise and fix it by adding some electrical tape and rearranging some of the insulation around the compressor. He said that the gasket on the freezer was not properly compressing because of some of the shipping techniques. He advised me to apply a hairdryer to the gasket in order to get the gasket to seal properly. He had forgotten his hot air gun.
I only write this review now because after several attempts, I have not been able to get the gasket to seal completely around the freezer door and the refrigerator now has a intermittent rattling sound.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 7, 2022
Hey there,
Thank you for taking some time to write about your experience with this refrigerator. We're truly sorry to hear about the door gasket not sealing and that it made a loud noise. That's not the kind of impression we want our products to make. We do want to share an article with information on adjusting/replacing the door gasket.
French Door Refrigerator - Adjusting or Replacing the Door Gaskets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614&_ga=2.228836892.1469044895.1662468678-1399050172.1598645166
Bottom Freezer Refrigerator - Freezer Drawer Not Sealing Properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga=2.232951326.1469044895.1662468678-1399050172.1598645166
If you need any additional help, we're always happy to assist. Stay well. Mike@GEA
Thank you for taking some time to write about your experience with this refrigerator. We're truly sorry to hear about the door gasket not sealing and that it made a loud noise. That's not the kind of impression we want our products to make. We do want to share an article with information on adjusting/replacing the door gasket.
French Door Refrigerator - Adjusting or Replacing the Door Gaskets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614&_ga=2.228836892.1469044895.1662468678-1399050172.1598645166
Bottom Freezer Refrigerator - Freezer Drawer Not Sealing Properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga=2.232951326.1469044895.1662468678-1399050172.1598645166
If you need any additional help, we're always happy to assist. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fridge for me and my space
on August 18, 2022
Posted by: Xyxyzz
My new fridge is perfect for my space. The size is great for me since things would get lost in the huge fridge I had before. I can see everything to make sure I use up my groceries while they are fresh!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with my refrigerator
on August 15, 2022
Posted by: Carol and Jaime
from Miami
I’m very pleased with my new refrigerator. It’s roomy and comfortable! It was a good decision to purchase a GE Product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Elegant and not over engineered. Just right!
on July 31, 2022
Posted by: Teafreak
from Colorado
This fridge is well designed both aesthetically and functionally. It doesn’t show fingerprints, it’s quiet, and the flexibility of shelving is great. The only thing not included is a water dispenser, but I don’t miss that at all. I’m very pleased with this model.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 1, 2022
Hello - Thank you for taking the time to write a review, and congratulations on the new addition to your kitchen! We love to hear you enjoy this refrigerator's design, quality, and performance. We strive to provide the best experience for our consumers. Welcome to the GE appliances family, and we hope you have a great day! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 21, 2022
Posted by: Yankeesfan28
from Connecticut
I bought my GE refrigerator about a month ago and I absolutely love it! It’s so roomy ! The side shelves are big enough to hold a gallon of milk and so much more . I love how bright it is inside. I love how much room I gave for my cold cuts in the spacious drawer! This is my first time having the freezer drawer below and it’s much bigger than I thought it would be! Very happy customer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com