Customer reviews from keurig.com
3-Month Brewer Care Kit for Keurig K-Duo Series
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
42
4 Stars
11
3 Stars
5
2 Stars
0
1 Star
8
84%of customers recommend this product.
(
48 out of
57)
Customer Reviews for 3-Month Brewer Care Kit for Keurig K-Duo Series
Posted by: Matt157
Verified Purchase:Yes
I bought the descale solution and followed the procedure to the letter and it didn’t work.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 16, 2020
That isn't the experience we want you to have. Our Customer Care team would love to help. Please give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Me2022
Verified Purchase:Yes
Descale kit does not work. The descale button stays on
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Mckenzie Home
Verified Purchase:Yes
Purchased a new one. Love it. My husband is hooked on pods after 40 years of brewing coffee. Thank you
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 5, 2024
Thanks for your review and feedback Mckenzie. We're happy to know that you're maintaining your coffee maker, keeping it clean and functioning properly. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
haveing some troblem
on April 28, 2020
Posted by: penbird
keeps going off checked every thing what is the cleaning tablets and how do you use them ? going to clean my Keurig now hope that takes care of my problem
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 29, 2020
Thanks for your question. The Water Filter Cartridges help keep your water fresh and clean. The cartridges are for use with your Water Filter Handle (sold separately), an easy to use, in-brewer filtration unit. For best results, replace your cartridge every 2 months or after 60 tank refills. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Genodog
Verified Purchase:Yes
My Keurig still keeps telling me that I to descale and I've done it a couple of times and I still get the same message. Save your money and by some vinegar.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
We're sorry to hear about your experience descaling your Keurig coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to help!
Written by a customer while visiting keurig.com
Posted by: PAHen
Verified Purchase:Yes
Haven’t used yet, but based on previous use of this product, I’m sure it’ll be perfect
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CVOB
Verified Purchase:Yes
The dealer is expensive and did absolutely nothing!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Brand new coffee pot!
on April 23, 2021
Posted by: MrsOakTree
from Madera, CA
Gender:Female
[This review was collected as part of a promotion.] This k-duo brewer 3 month care kit is amazing I didn't even realize how dirty my coffee maker was until I cleaned it and my coffee tasted so fresh!!!!! It's like a brand new machine! I totally recommend this for anyone that has a compatible machine ! Your coffee and taste buds will thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com