Descale kit does not work. The descale button stays on
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4
haveing some troblem
on April 28, 2020
Posted by: penbird
keeps going off checked every thing what is the cleaning tablets and how do you use them ? going to clean my Keurig now hope that takes care of my problem
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 29, 2020
Thanks for your question. The Water Filter Cartridges help keep your water fresh and clean. The cartridges are for use with your Water Filter Handle (sold separately), an easy to use, in-brewer filtration unit. For best results, replace your cartridge every 2 months or after 60 tank refills. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
My Keurig still keeps telling me that I to descale and I've done it a couple of times and I still get the same message. Save your money and by some vinegar.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
We're sorry to hear about your experience descaling your Keurig coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to help!
The dealer is expensive and did absolutely nothing!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Brand new coffee pot!
on April 23, 2021
Posted by: MrsOakTree
from Madera, CA
Gender:Female
[This review was collected as part of a promotion.] This k-duo brewer 3 month care kit is amazing I didn't even realize how dirty my coffee maker was until I cleaned it and my coffee tasted so fresh!!!!! It's like a brand new machine! I totally recommend this for anyone that has a compatible machine ! Your coffee and taste buds will thank you
Our K-Duo Brewer has no filter so this kit is sending me items I don't need nor will use ! ! ! I assume the cost is in the overall price, so I am being charged and receiving things I don't need !
Working on my third Keurig and expecting it to fail as the first two have.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.