Customer reviews from keurig.com
3-Month Brewer Care Kit for Keurig K-Duo Series
Average customer rating
4.3 out of 5
4.3
(60 Reviews)
Open Ratings Snapshot
Rating breakdown 60 reviews
5 Stars
40
4 Stars
11
3 Stars
2
2 Stars
0
1 Star
7
85%of customers recommend this product. 
(
46 out of 54
)
Best Buy Privacy Policy
Customer Reviews for 3-Month Brewer Care Kit for Keurig K-Duo Series
Customer Rating
1 out of 5
1
Descale solution didn’t work
on September 14, 2020
Posted by: Matt157
Verified Purchase:Yes
I bought the descale solution and followed the procedure to the letter and it didn’t work.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareSeptember 16, 2020
That isn't the experience we want you to have. Our Customer Care team would love to help. Please give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Terrible
on January 22, 2022
Posted by: Me2022
Verified Purchase:Yes
Descale kit does not work. The descale button stays on
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJanuary 26, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
haveing some troblem
on April 28, 2020
Posted by: penbird
keeps going off checked every thing what is the cleaning tablets and how do you use them ? going to clean my Keurig now hope that takes care of my problem
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareApril 29, 2020
Thanks for your question. The Water Filter Cartridges help keep your water fresh and clean. The cartridges are for use with your Water Filter Handle (sold separately), an easy to use, in-brewer filtration unit. For best results, replace your cartridge every 2 months or after 60 tank refills. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Don't waste your money.
on September 19, 2023
Posted by: Genodog
Verified Purchase:Yes
My Keurig still keeps telling me that I to descale and I've done it a couple of times and I still get the same message. Save your money and by some vinegar.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareSeptember 25, 2023
We're sorry to hear about your experience descaling your Keurig coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Descaler
on February 20, 2021
Posted by: CVOB
Verified Purchase:Yes
The dealer is expensive and did absolutely nothing!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Brand new coffee pot!
on April 23, 2021
Posted by: MrsOakTree
from Madera, CA
Gender:Female
[This review was collected as part of a promotion.] This k-duo brewer 3 month care kit is amazing I didn't even realize how dirty my coffee maker was until I cleaned it and my coffee tasted so fresh!!!!! It's like a brand new machine! I totally recommend this for anyone that has a compatible machine ! Your coffee and taste buds will thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
K-Duo Brewer 3 Month Care Kit
on December 4, 2021
Posted by: Nokoni
Verified Purchase:Yes
Our K-Duo Brewer has no filter so this kit is sending me items I don't need nor will use ! ! ! I assume the cost is in the overall price, so I am being charged and receiving things I don't need !
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Descaling is a joke
on April 7, 2022
Posted by: Bob78641
Verified Purchase:Yes
Working on my third Keurig and expecting it to fail as the first two have.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareApril 13, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
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