[This review was collected as part of a promotion.] Love! Love this prodcut to be able to set it and forget it with the ability to add more in the future. I use it for 2 27 HP Monitors, 1 HP laptop, logitech USB keyboard and Mouse. It does not need to be HP products for it to work. ease of just plugging in USB C to laptop and automatically connect to internet and all devices
I have used the actual "dock in" docking stations for about a decade. Using best practices, I was always making sure my laptop was logged off so I didn't "hot dock" which was either a thing or it wasn't, depending on which IT professional I was speaking to. This thing is SO much simpler. It takes up about as much room as a CD case, and it was seriously plug & play right out of the box. I didn't have to download any drivers, and I had all the cords I needed. I do wonder why HP chooses to use the display port connectors, since they can be hard to find especially since many monitors have HDMI ports only. That would mean you have to buy an HDMI to DisplayPort cable, but I had them anyway so it's fine.
this will only work with one monitor. We bought this to use a dual monitor set up with our hp laptop.
No, I would not recommend this to a friend.
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Response from hp.comBy Gemma HP Inc, HP Team, June 9, 2020
Dear Customer,
We are sorry to hear about the inconvenience you faced with the HP USB-C Dock G5 running dual monitor setup. We understand that while this is a frustrating experience, it does support dual monitor setup however there are some limitations and we are sure that the HP customer service team would be able to support with the troubleshooting, please reach out to customer support at https://store.hp.com/us/en/cv/customerservice. We would be noting the feedback and passing it along to the product team.
I work from home for a large World Wide technology company. I use external monitors and multiple external hard drives. I also run an at home business. I can easily swap out my work computer for my business computer with no issues.
I wanted to plug in this device, plug it into my laptop, plug it into an external monitor and have it all work. But nothing worked. Everything was plugged in correctly. My laptop could not recognize the external monitor. The HP support website could not help me. HP says my item is ineligible for return. I am unhappy with this purchase.
No, I would not recommend this to a friend.
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Written by a customer while visiting hp.com
Customer Rating
5
Fantastic product!
on October 3, 2019
Posted by: Anonymous
from NE
[This review was collected as part of a promotion.] I own a lot of technologies around my table in my office, including two monitors, one TV and multiple accessories. I have used this kind of product before, but cannot connect Macbook pro and ASUS laptop with Windows version, but I need to switch between two laptops. When I used this HP G5 dock, it can help connect my two monitors and accessories, such as my cell phone charger and apple watch, and even I have conference video call, and it still works perfect. I do not need to interrupt any services when switching different services, and also my laptop run very fast. This is very important for my job. I really enjoy this HP G5 with USB C/Thunderbolt ports, and the installation is also super easy, and I put on top of my stand, and it looks elegant. I am ready to purchase another one to replace my old doc at home.