Customer reviews from hp.com
HP - USB Type C Docking Station - Black
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
237
4 Stars
33
3 Stars
24
2 Stars
18
1 Star
50
78%of customers recommend this product.
(
141 out of
181)
Customer Reviews for HP - USB Type C Docking Station - Black
Posted by: z2theac
from DE
Verified Purchase:Yes
Easy to unpack, set and go. Looks really good too, sturdy and high quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: KF123
Verified Purchase:Yes
Monitors have been randomly shutting off for brief periods of time while I am using them. There were other reviews I read prior to purchasing that claimed this was happening to users.
Written by a customer while visiting hp.com
Posted by: Displayed Name
Verified Purchase:Yes
We’ve used multiple HP USB-C docks with no issues, but the G5 is unfortunately a serious outlier. We purchased nine of them, and nearly all had significant problems—primarily only delivering power but not handling data or video. Yes, just power. Imagine plugging in a dock and watching your monitor stay blank like it's silently judging you.
I want to be clear: we’re long-time HP users. We like HP. We plan to continue purchasing HP laptops, docks, and monitors well into the future. But this model genuinely tested our patience—and our IT department’s will to live.
After digging through forums we finally found a Reddit post that offered a workaround. That fixed the worst of it, but a product like this shouldn’t require sleuthing on social media just to function properly.
Here’s hoping HP addresses this with better firmware, or at the very least, a disclaimer that reads: “Works best after community-sourced black magic
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: JonaW
Verified Purchase:Yes
These don't seem to be very stable. I have them in my office and my third monitor has never worked properly with it. I've had others that just fail to connect to a laptop until we've rebooted the laptop 3+ times. The 1 year warranty is pretty limiting when you have issues like this.
Written by a customer while visiting hp.com
Posted by: Kavoos
Verified Purchase:Yes
This dock causes monitors to flicker every few seconds. I have a G2 with 2 HP & HP laptop, has been working without any issue, but the same setup (cables-laptop-monitors) with this G5, not working at all.
Written by a customer while visiting hp.com
Posted by: MyNameisMud
Verified Purchase:Yes
Doesn't shut off either by pushing he button or shutting down the computer and therefore anything pulled directly in stay running such as my external harddrive. I have an HP dock at work which when I shut down my computer it shuts down and then when I turn on the dock, my computer and system turns on. Not sure why this isn't doing the same thing.
Written by a customer while visiting hp.com
Posted by: Jimsir
Verified Purchase:Yes
It would have been nice to know that the video drivers for this item are not available for personal computers, only business.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: CO Reader
from Boulder, CO
Verified Purchase:Yes
The dock has worked well since I got it. I use two monitors, a wired keyboard & mouse, and a scanner. The only issue has been it doesn't power my laptop so I have to plug the laptop and the dock into outlets at the same time.
I would recommend this to a friend!
Written by a customer while visiting hp.com