Customer reviews from hp.com
HP - USB Type C Docking Station
Average customer rating
4.2
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
102
4 Stars
11
3 Stars
7
2 Stars
9
1 Star
16
84%of customers recommend this product.
(
84 out of
100)
Customer Reviews for HP - USB Type C Docking Station
Customer Rating
5
Fantastic doc plenty of ports!!
on October 3, 2019
Posted by: CR41
from Austin, TX
I got this doc originally because I wanted to connect my monitor to my ultrabook and needed some sort of solution. This has been perfect with no latency issues for video output. I even now run a ethernet connection to the doc so my system isn't completely reliant on the wifi signal. Also, I travel frequently for work; this doc is amazingly portable and I can bring it with me and plug it in no matter where I am on the go. Highly recommend this doc for anyone who works from home or travels frequently yet still needs plenty of connections.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Works good with Alienware as well as HP
on October 8, 2019
Posted by: Tuarim
from Clinton, WA
[This review was collected as part of a promotion.] I have a few computers and laptops, each for a specific role. One for work, another for play and a third for testing. Subsequently, utilizing multiple monitors is necessary at times. The HP USB-C Dock G5 works nicely with all three computers. Simple plug and play as the saying goes. Switching between monitors with this is a breeze and having 4 High Speed USB ports is nice addition. Overall am quite please with this.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Perfect size dock
on November 8, 2019
Posted by: Chester58
from Pittsburgh PA
[This review was collected as part of a promotion.] This docking station is the perfect size and packs a lot of features. I connect up my HP Elite Book to this with no issues. I have 2 monitors connected up via the HDMI and Display ports with no issues and able to plug my Ethernet cable right into instead of using WIFI for faster speeds. No issues with the USBC connection. No lag in speed or with display.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BPlank
from Jefferson City, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] After buying a "universal" docking station that would work intermittently with my setup of 2 external monitors + laptop screen, I bought this one. It cost nearly twice as much but it actually works and is worth every penny.
As a non-IT guy, I just wanted something that is simple to use and this is it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: mnbeancounter
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to use with my HP Elitebook x360 and 2 - HP Elitedisplay E223s (DisplayPort). I really like the fact that this dock charges my computer while connected. I initially experienced some difficulty with my monitors not automatically detecting a video signal upon connecting, which was easily solved by updating to the latest Intel HD 620 display driver (via HP Support - Drivers & Software, as my IT department doesn’t deploy the latest drivers as released). Works perfectly! No flickering or disconnection that I had previously experienced with other docking solutions.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Julie711
from Maryland
Verified Purchase:Yes
Purchased this docking station last month for home use, and it's great. Love having a fully charged battery and the ability to use the various ports. Note: cannot use two monitors without another adaptor.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: HP G5
from Detroit, MI
Verified Purchase:Yes
I was previously using a J5 Create dock, but my monitors would often flicker, and it would take a while before my HP G5 EliteBook could get up a running in the morning. Everything powers up immediately with this new HP docking station. I also like the small footprint and multiple USB ports, including USB-C on the front. I've only had it for a couple of weeks, but hopefully it turns out to be durable, because I use it every day for work.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Some very good features, but poor documentation
on July 15, 2020
Posted by: beelia
from Silicon Valley CA
Verified Purchase:Yes
A good assortment of essential ports, and it works well when it is finally set up. But the design of the connection to the adapter and the lack of documentation cost me many hours, since it was impossible to find where to plug it in without the documentation that tech support had, but the product team did not see fit to provide to the customer.
It's such a strange design (the adapter port is hidden in a T-shaped configuration on the bottom) that the first support person told me the adapter was for a different computer and to just not use it (huh? no power!). I was ready to return the dock as useless until the second support call was handled by a representative who was able to figure out that there MUST be a way to get power to the device. She finally consulted the documentation she had, found the port, and saved the day.
So the lack of documentation for this product was a major problem. If I had it, I wouldn't have spent hours trying to figure it out before I spent several more hours on the phone. I had a similar problem with the Active Pen, which I have been unable to use. I opened a support case that is still unresolved.
So I can't say I'm thrilled with my experience with HP accessories, but now that I have it set up, the dock does work well. My Dragonfly is an outstanding computer, and so far the documentation for that computer has been excellent. But the lack of useful information about the accessories really lets the designers of my wonderful new HP computer down. Please try to do better.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com