Customer reviews from whirlpool.com
Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Average customer rating
4.2
(460 Reviews)
Rating breakdown 460 reviews
5 Stars
250
4 Stars
118
3 Stars
53
2 Stars
21
1 Star
18
83%of customers recommend this product.
(
268 out of
322)
Customer Reviews for Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Customer Rating
1
A Lemon
on March 6, 2026
Posted by: Nothappy
[This review was collected as part of a promotion.] The coil burners do not hold a temp. If I set it to high, it gets hot, then it cools down, so no consistency. The oven is set at 350° and sounds at what it says 350°, but in reality it is only 300°. It does finally get up to the proper temp, but does not brown or heat through to the center. I will not be keeping it.
Response from whirlpool.comBy Branded Team, Consumer Care, March 9, 2026
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help with information on Coil Elements and baking performance troubleshooting for your Range.
http://spr.ly/6423B6EGTv
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6424B6EGTa
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6425B6EGTx
Instagram: http://spr.ly/6426B6EGTI
Live Chat: http://spr.ly/6427B6EGTL (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931127.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on Coil Elements and baking performance troubleshooting for your Range.
http://spr.ly/6423B6EGTv
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6424B6EGTa
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6425B6EGTx
Instagram: http://spr.ly/6426B6EGTI
Live Chat: http://spr.ly/6427B6EGTL (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931127.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Coils sometimes turn themselves off
on March 10, 2026
Posted by: kdb4
from Vancouver Island
[This review was collected as part of a promotion.] I buy coil stoves because we don't have access to natural gas and I do canning, which can't be done on a glass top. We just had to replace our Maytag range - this one is very similar, but there is a new feature where the coil burner turns off if it stays "too hot" for a long period of time or the burner senser isn't depressed consistently. We discovered this when trying to use our wok which sits on a rim around the burner as opposed to right on the burner. The burner kept turning off, making it extremely frustrating to complete the cooking of our pork chow mein. We had to keep turning the burner on and off to get the burner to get hot again and ensure the meat cooked well. This is going to make canning very difficult if the burner cannot sustain consistent boling temperatures to properly process jars in such a large volume of water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Hello kdb4,
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 932916
Regards,
Eric
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 932916
Regards,
Eric
Written by a customer while visiting whirlpool.com
Customer Rating
4
Exciting For New Stove
on March 16, 2026
Posted by: Sizemom
from Richmond Va
[This review was collected as part of a promotion.] Weve had it a couple weeks and so far so good. Burners heat up quickly and are hotter than my old stove. Oven works great. I didnt notice it in the store, but the warmer drawer is very shallow. It does not extend the full depth of the stove, so storage space underneath is limited and the drawer itself feels a little flimsy. We will see how it holds up
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's okay. Doesn't hold a candle to my old one.
on March 16, 2026
Posted by: Crazy Farm Grandma
[This review was collected as part of a promotion.] I bought this range because my old Hotpoint purchased in the 80's finally gave out in a big way. I went with the coil burners because I do home canning and knew a glass top would not hold up. I did use it for some canning and it did perform satisfactorily. Things that could be improved: markings for the knobs and overall quality. The markings for the knobs are tiny and hard to read. Also, I have a feeling that in time, the markings for the knobs will wear off, if the range lasts as long as it should. My old one had markings on the knobs that were easy to read and NEVER wore off. I would probably swap them out if I could, but the settings are opposite (Whirlpool High is on the right, Hotpoint on the left). Storage drawer is shallow and flimsy. There is room to make it deeper, Why isn't it? The small front burner with a melt setting doesn't heat up on the lowest setting. I have to turn it to 9 o'clock to get it to do anything. The digital display is okay, once I got used to it. I cover up the clock at night because it is so bright. When the timer goes off, it's easy to ignore. I prefer something more obnoxious that gets my attention so I don't space it off when distracted. I haven't tried the self-cleaning feature yet.
Written by a customer while visiting whirlpool.com