Customer reviews from whirlpool.com
Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Average customer rating
4.2
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
197
4 Stars
96
3 Stars
42
2 Stars
16
1 Star
13
83%of customers recommend this product.
(
227 out of
272)
Customer Reviews for Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Customer Rating
3
hate the new coils
on June 24, 2020
Posted by: Eagle 55
from Conde, sd
[This review was collected as part of a promotion.] bought this June 11, 2020. One coil was crooked. and after just a few uses, this is how the centers of the coils look. After just a couple uses, the crome turned copper, and they look like the stove is several year old. Also the burners do not heat up equally. They are hotter in some areas.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Sensi Temp is frustrating!
on June 15, 2020
Posted by: witzy
from Oregon
[This review was collected as part of a promotion.] It is impossible to boil anything with the sensi temp coils.
I had to look on line and find videos as to why I cannot boil water. It is because the coils cycle on and off in order to avoid overheating. They state it should not effect cooking except to add additional cook time - NOT TRUE. Some items need to boil, like pasta, some items need to be cooked at a high temperature or it does not turn out. I will also not be able to do any canning on this burner.
Besides the temperature cycling of the burners that makes me feel like I do not know how to cook this is an ok product since I believe every range now has these burners except gas ranges.
I had to look on line and find videos as to why I cannot boil water. It is because the coils cycle on and off in order to avoid overheating. They state it should not effect cooking except to add additional cook time - NOT TRUE. Some items need to boil, like pasta, some items need to be cooked at a high temperature or it does not turn out. I will also not be able to do any canning on this burner.
Besides the temperature cycling of the burners that makes me feel like I do not know how to cook this is an ok product since I believe every range now has these burners except gas ranges.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Acceptable
on August 24, 2020
Posted by: Bob in Columbus
from Columbus, IN
[This review was collected as part of a promotion.] Everything works so I guess I should be happy with that. But the 20 year old Kenmore had a bottom drawer that slid open & closed easily...gotta pull/push this new Whirlpool at different angles to open/close. However I am very disappointed in the paper thin aluminum sheeting along/behind the top control panel. I bet beer can walls are thicker. "Who cares?"...you might respond..."it's only for holding the control knobs and it does that just fine." I would answer..."I care because while lifting it to move thru the door I bent that paper thin aluminum"...
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quick heat up
on May 16, 2021
Posted by: Nina 21
from Concord, North Carolina
[This review was collected as part of a promotion.] I have owned my new range for about a month now and am totally in love with it. The ease of use and efficiency of it are more than I
expected .
expected .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Burner temperatures fluctuate - frustrating
on February 1, 2022
Posted by: Whopper
from Richmond, BC
We have had our stove a few months now - (see previous review) - and now we are getting quite frustrated with the way the stove top burners fluctuate their temperatures (a mandated so called "safety" feature).
Trying to fry or boil something drives us crazy as the burner will turn itself down just as one is getting it up to speed. This will occur several times (maybe 4 times) while just trying to fry up some pork chops etc. - it cools down, then one has to wait till it comes back up to the right/needed temperature.
Swapping burners doesn't make any difference, nor does changing the type of cooking pan/pot. There are more spots discoloured on the black stovetop which is a little disappointing.
Trying to fry or boil something drives us crazy as the burner will turn itself down just as one is getting it up to speed. This will occur several times (maybe 4 times) while just trying to fry up some pork chops etc. - it cools down, then one has to wait till it comes back up to the right/needed temperature.
Swapping burners doesn't make any difference, nor does changing the type of cooking pan/pot. There are more spots discoloured on the black stovetop which is a little disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, February 7, 2022
Hello, Whopper! We are very sorry to hear that you are not satisfied with your Whirlpool range. Thank you for taking the time to contact us about the problems you have been having with your appliance. We understand that it is disappointing to have a range fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID (254271084). We look forward to hearing from you and hope you have a wonderful day! Thank you! - Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
New stove
on June 25, 2020
Posted by: Lucianne
from Omaha NE
[This review was collected as part of a promotion.] I bought this about a month ago and I am concerned that when the oven is on, the top back of the stove gets very warm. Back where the disks are.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Slightly Disappointed
on July 3, 2020
Posted by: Laken
from seattle, wa
[This review was collected as part of a promotion.] We waited for years for this particular range to be available and it really does not live up to what Whirlpool always had in quality. We have always bought Whirlpool appliances and hoped this stove would be as good as the last one. Seems cheaply made. When the oven is heating you can hear the metal expanding and clicking. Okay, as long as that does not mean metal fatigue down the line or less insulation between oven inner/outer walls. Today the large back burner shut down when I was boiling noodles. No idea why. Sigh. And sometimes I notice that the burners do not actually turn down from say a medium heat to low heat and then you end up with burned food. So this appliance that we wailted for years to buy....yep....disappointed in it. Whirlpool, you can do better in your lower end appliances.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
BAKING COOKING
on October 19, 2020
Posted by: Jerry Briles
from Upland Indiana
[This review was collected as part of a promotion.] I needed a new stove and shopped online and found this one which was very affordable.
It works excellently! Things do not burn or under cook. It is perfect for us.
It works excellently! Things do not burn or under cook. It is perfect for us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com