Customer reviews from whirlpool.com
Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Average customer rating
4.2
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
198
4 Stars
96
3 Stars
42
2 Stars
16
1 Star
13
84%of customers recommend this product.
(
228 out of
273)
Customer Reviews for Whirlpool - 4.8 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Keep Warm Setting - Stainless Steel
Customer Rating
5
great stove
on September 27, 2023
Posted by: eureka al
from berlin, wi
[This review was collected as part of a promotion.] i got a new stove to replace my old one and i am satisfied with my new whirlpool
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple to use and easy to clean!!
on October 6, 2023
Posted by: BeltedImp
from Murfreesboro, TN
[This review was collected as part of a promotion.] I enjoy using my new oven. Very easy to use, cooks evenly, easy to clean!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
do not buy
on October 9, 2023
Posted by: discontented
from USA
[This review was collected as part of a promotion.] I bought this one month ago, and burners and oven do not heat. Stove is not worth time and aggravation waiting for repairman to check it out. The only thing that works is the clock.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 11, 2023
Thank you for sharing your insights with us, discontented. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 409293.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool - 4.8 cu. ft. Whirlpool® electric range
on October 11, 2023
Posted by: Dazz
from Spokane, Wa
[This review was collected as part of a promotion.] I bought the electric range above after my 50 year old range finally went out and could know longer order parts to fix it. I have only owned this for a couple weeks so far. We like how it works after figuring out how to use the oven and timer settings. What I don't like for such a great model and range, is our old one had rollers for the lower storage drawer. This model does not and has 2 plastic skids in the front and none in the back. So, the back rubs and skids on the metal. I would have thought that this one would have rollers. So far that is my only complaint.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Burners keep turning off
on October 14, 2023
Posted by: Charles
from Iowa
We were excited to get rid of my old stove and have this installed. But we immediately noticed that the stove wasn't working as normal stoves do. Its burner thermostat (first time I’m seeing this so-called “safety feature”) is set in such a way that it makes no sense whether you want to cook on high or low. My wife gave up what she was cooking, and we had to buy food as the stove wouldn't just do what she wanted to do with it. Could there be some setting to make it work a bit more reasonably? If there isn't, then we might have to look for something more typical.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Hi Charles,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411897.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411897.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Initial Impression
on October 19, 2023
Posted by: Mac_8A
from New Hampshire
[This review was collected as part of a promotion.] This is a replacement stove for a flat top glass/cermamic model. First, I was not impressed with the life span of the first stove. A stove should last a minimum of 15 years. Our first stove wasn't replaced for 25 years.
This stove, looked grea out of the box. I miss the flat top, but the coils are much easier to clean. The controls were easy to understand and use. The cook top worked well. Four days after delivery I decied to roast a chicken. The chicken came out beautifully. However, while baking I noticed the burner top was pretty hot. So hot that if I left my hand in contact I would have received burns. I put in a service call which will occur on the 25th of Oct.
Storage bin. The other model has rollers for the storage bin making it pretty easy to slide in and out. This product does not have rollers. As a result the sliding action is pretty stiff. I don't like it.
Assuming the service fixes the problem, I am good with the product.
This stove, looked grea out of the box. I miss the flat top, but the coils are much easier to clean. The controls were easy to understand and use. The cook top worked well. Four days after delivery I decied to roast a chicken. The chicken came out beautifully. However, while baking I noticed the burner top was pretty hot. So hot that if I left my hand in contact I would have received burns. I put in a service call which will occur on the 25th of Oct.
Storage bin. The other model has rollers for the storage bin making it pretty easy to slide in and out. This product does not have rollers. As a result the sliding action is pretty stiff. I don't like it.
Assuming the service fixes the problem, I am good with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple to use
on October 23, 2023
Posted by: dave67
from CT
[This review was collected as part of a promotion.] Had a glass top stove and never liked it so went back to a coil cooktop.
The cooktop takes some time to get used to. The pans need to be heavy enough to depress the sensi-temp coil button in the center for the pan to sit flat. The Range should include a set of pans designed for it. Also, the user instructions on page 7 say the coil elements should be level for optimal cooking results which contradicts the instructions to level the oven racks when installing the Range. After leveling the oven 1st the coil cooktop is not level. The instructions do not say how to level the coils. Also, when the oven is on the rear left burner where the oven “chimney” is located gets extremely hot and should display a “cooktop hot” light which it does not. It would be nice to level both the oven and the coils.
The cooktop takes some time to get used to. The pans need to be heavy enough to depress the sensi-temp coil button in the center for the pan to sit flat. The Range should include a set of pans designed for it. Also, the user instructions on page 7 say the coil elements should be level for optimal cooking results which contradicts the instructions to level the oven racks when installing the Range. After leveling the oven 1st the coil cooktop is not level. The instructions do not say how to level the coils. Also, when the oven is on the rear left burner where the oven “chimney” is located gets extremely hot and should display a “cooktop hot” light which it does not. It would be nice to level both the oven and the coils.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not thrilled
on October 24, 2023
Posted by: PtrBIT
from Tampa, FL
[This review was collected as part of a promotion.] I bought this range because I wanted coil burners instead of ceramic cooktop and there were very few choices. I can't boil water for pasta because the burners cut out just as the water is finally coming to a boil. Also, the pots and pans drawer is very thin aluminum.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com