Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product.
(
326 out of
367)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Brian H
Verified Purchase:Yes
Product works well with my older model opener (ISD995). Instructions were easy to follow and only took 15 min to be up and running. App tracks user access, allows me to setup rules for opening and closing the door, tracks and notifies me when door is opened and closed and by whom.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: FromKansas
Verified Purchase:Yes
Super easy to install, works fantastic, alerts are great. If you want to smart phone control without investing in a new opener, you cannot go wrong. Follow the instructions.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5
Aladdin, khul ja (open) sim sim...almost magical..
on June 25, 2019
Posted by: Dr. Sam
Verified Purchase:Yes
Very very easy to install (installed myself) and works great! So far no issues... Very useful as I can open garage door for any deliveries from my work or from anywhere...Impressed with the reliability!! Now we do not need separate physical door opener for each family member. They can open garage door using app on their phone!!!
Written by a customer while visiting geniecompany.com
Customer Rating
3
Needs Homekit support
on May 2, 2020
Posted by: ScottMc
from Tualatin, OR
The Aladdin works well but without Apples Homekit support it just doesn't integrate well in my home.
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com
Posted by: George
from Florida
Verified Purchase:Yes
I have a Genie garage opener for years.I installed an updated one and purchased Aladdin Connect.It is the best system I have installed. Great customer service
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: bpierced59
from Wisconsin
Verified Purchase:Yes
I was happily surprised to find that I was able to retrofit my genie garage door that's probably 15 years old. it was very easy to install as long as you follow the instructions . The video was a huge help. I would recommend watching it before you try to install it and make sure you pay attention to the labels used for the hardware.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: David
from Lynnwood, Wa
Verified Purchase:Yes
The product works great - Alexa opens on command and closes
I would give it 5 stars except for these issues
1. If you have a type III Controller you need to purchase a Genie 38013R Dry Contact Control Adapter for series III Models - nothing is mentioned about this on the main page
It’s in the FAQ or online video (I learned this after installation and i could not make it work)
2. The design engineer needs to go to ergonomics school
The connection wires are a pain to hook up into the modules
You have to push tiny tabs down while inserting the wires into the connection holes inside a small compartment on the back of the unit
Connecting wires to the 38013R is even more difficult
I would give it 5 stars except for these issues
1. If you have a type III Controller you need to purchase a Genie 38013R Dry Contact Control Adapter for series III Models - nothing is mentioned about this on the main page
It’s in the FAQ or online video (I learned this after installation and i could not make it work)
2. The design engineer needs to go to ergonomics school
The connection wires are a pain to hook up into the modules
You have to push tiny tabs down while inserting the wires into the connection holes inside a small compartment on the back of the unit
Connecting wires to the 38013R is even more difficult
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: MYBBGA
Verified Purchase:Yes
Very good update for my garage door. A affordable price make this fixture truly needed for those people like me that love technology
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com